Prada Department Manager

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Role & Responsibilities

• Analyze category performance metrics and develop actionable improvement plans to exceed sales targets and KPI objectives
• Collaborate with store manager to execute store-wide sales strategies, maximize revenue opportunities, and achieve budget goals
• Lead team motivation and development, fostering a collaborative spirit and supporting continuous professional growth
• Deliver hands-on training in product knowledge, sales techniques, and premium customer service standards to team members
• Identify and mentor high-potential talent, creating pathways for internal career advancement and succession planning
• Cultivate exceptional customer experiences through consultative selling, brand ceremonies, and after-sales service
• Acquire new customers and strengthen relationships with existing clientele to build store-wide loyalty and lifetime value
• Oversee visual merchandising and display strategies to maximize in-store appeal and brand presentation
• Manage operational aspects including inventory, cash flow, logistics, and reporting requirements
• Design and execute local marketing events and brand activations to enhance market awareness and attract new customers
• Maintain elevated team appearance and conduct standards to reinforce brand image and luxury positioning

Qualifications

• Proven management experience in luxury retail, domestic retail, or multi-brand selective department stores
• Demonstrated ability to lead customer acquisition and relationship development with passionate commitment to business growth
• Capability to build and strengthen store teams, creating cohesive and high-performing organizational units
• Experience supporting individual team member career planning and professional development
• Strong ability to foster positive, inclusive workplace environments
• Proficiency in analyzing, managing, and building sales data, KPIs, and business metrics with logical rigor

Skills

Experience

Minimum 3-5 years of management experience in luxury retail, domestic retail operations, or selective multi-brand retail environments, with proven success driving sales performance and leading retail teams.

Education

High school diploma or equivalent; additional qualifications in retail management, business administration, or luxury brand studies are advantageous.

Workplace

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.