Prada Department Manager
- Seniority
- Manager
- Posted
- Mar 16, 2026
About Prada
Prada is an Italian luxury fashion house within the Prada Group, recognised for its heritage craftsmanship, forward-looking design and global retail network. The Group comprises multiple luxury labels and operates internationally, offering a creative, design-led environment and opportunities for development across merchandising, retail and client services.
Prada — Department Manager in Macau. Lead a product department, drive sales performance and deliver distinguished client service at Prada's Macau boutique.
Role & Responsibilities
- Act as a brand ambassador while owning the commercial performance and KPI achievement of the assigned product department.
- Lead, coach and motivate the department team to deliver exceptional client service, drive cross-selling and exceed individual and department sales targets.
- Analyse departmental results, propose and implement action plans in collaboration with the Store Manager to optimise sales and margin.
- Ensure deep product and market knowledge within the team; coordinate with relevant functions to deliver collection and product training.
- Oversee visual presentation and back-of-house organisation for the department; safeguard company assets and enforce grooming and presentation standards.
- Support customer relationship-building and clienteling activities to strengthen loyalty and grow the local client base, including development of the e-commerce channel.
Qualifications
- Fluent spoken Cantonese, Mandarin and English.
- Business or Retail Management degree (or equivalent) is a plus.
- Proven ability to lead and develop a retail sales team; strong coaching and communication skills.
- Demonstrable passion and knowledge of the assigned product category and luxury market.
Skills
Experience
Minimum 3 years of progressive retail experience with at least some supervisory or team-lead responsibility; prior experience in luxury or premium fashion retail is strongly preferred.
Education
Business/Retail Management degree or equivalent is a plus.
Workplace
The successful candidate will be located in Macau, Macau, China.
Culture
Prada fosters a creative, international workplace grounded in craftsmanship, design and innovation. Colleagues are expected to be curious, collaborative and committed to high standards of client service and personal development. The Group promotes inclusion and equal opportunity across its global teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Department Manager», «Boutique Department Lead», «Product Category Manager», «Store Department Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.