Prada Department Manager

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Location
IstanbulIstanbulTurkey
Seniority
Manager
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 15, 2026

About Prada

Prada is an iconic Italian luxury fashion house renowned for its leather goods, ready-to-wear collections and progressive aesthetic. As part of the Prada Group, the brand operates a global retail network that blends craftsmanship with contemporary design, offering employees exposure to high-calibre product, international clientele and a heritage-led creative environment.

PRADA Department Manager — Istanbul: lead a boutique department, drive sales and client experience for Prada in Istanbul.

Role & Responsibilities

  • Lead daily operations of a designated boutique department to deliver exceptional client experiences and achieve sales targets and KPIs.
  • Develop and coach a team of sales advisors: set objectives, conduct performance reviews, and implement ongoing training to elevate selling and clienteling standards.
  • Drive client acquisition and retention through personalised clienteling, CRM utilisation and follow-up on VIP appointments and private sales.
  • Own merchandising execution and visual standards for the department, ensuring product presentation, floor sets and stock rotation align with brand directives.
  • Manage inventory controls, stock replenishment and loss-prevention measures in collaboration with store management and logistics.
  • Analyse sales performance and financial indicators; prepare reports and propose tactical actions to maximise conversion and average transaction value.
  • Ensure exemplary service after-sale, handling escalated client enquiries, bespoke requests and complaints with discretion and brand-appropriate resolution.
  • Collaborate with store leadership on local marketing, events and store-level initiatives to enhance footfall and brand visibility.

Qualifications

  • Proven track record in luxury retail with at least 2 years in a supervisory or department manager role (3–5 years total retail experience preferred).
  • Demonstrable commercial acumen with experience meeting or exceeding sales targets and managing departmental budgets.
  • Strong leadership and people-management skills, including coaching, performance management and talent development.
  • Excellent interpersonal and communication skills, professional presentation and an unwavering client-service orientation.
  • Flexibility to work retail hours including evenings, weekends and peak seasonal periods; ability to travel locally as required.

Skills

Clienteling and VIP relationship management Visual merchandising execution Inventory and stock control Sales performance analysis and KPI management Team leadership, coaching and development Loss prevention and operational compliance Proficiency with POS and CRM systems

Experience

Candidate should bring proven luxury retail experience, ideally 3–5 years overall with a minimum of 2 years in a supervisory or department-level management role responsible for sales performance, merchandising and team leadership within a high-end boutique environment.

Education

Bachelor's degree or equivalent in Business, Fashion, Retail Management or a related discipline preferred.

Workplace

This position is based in Istanbul, Istanbul, Turkey.

Culture

Prada cultivates a high-performance, client-centric culture rooted in Italian craftsmanship and contemporary creativity. The workplace rewards attention to detail, commercial rigour and collaborative problem-solving while offering exposure to refined products and an international clientele.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Department Manager», «Retail Floor Manager», «Department Head — Store», «Luxury Store Manager (Department)», «Client Relations Department Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.