Prada CRM Intern

Location
Employment Full-time
Seniority Intern
Posted Nov 25, 2025
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Join Prada Group in London as a CRM Intern. Enhance client engagement and operational efficiency in a dynamic luxury fashion environment.

Overview

Prada Group, a paragon of luxury and innovation since its inception in 1913, stands as a global leader in the high-end fashion sector. With a presence in over 45 countries, the Group encompasses prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe, employing a diverse workforce representing more than 100 nationalities.

Role & Responsibilities

  • Support weekly and monthly CRM KPI tracking.
  • Assist in creating dashboards and performance summaries for Retail teams.
  • Contribute to campaign analysis, highlighting key insights.
  • Help organise personalised CRM campaigns, including targeting, content, and deployment.
  • Assist in preparing Clienteling toolkits for store teams.
  • Support the CRM Manager in coordinating initiatives such as Retail Events, Gifting, and In-Store animations.
  • Consolidate boutique feedback and share best practices across the network.
  • Assist in the implementation of client experiences, including client targeting and supplier coordination.
  • Help manage invoice follow-up and supplier communication.
  • Assist the CRM Manager in creating supplier profiles in internal tools.
  • Support purchase order creation and budget tracking.
  • Assist with loyalty-related orders such as gifts and CRM stationery.
  • Coordinate internal validations and liaise with Finance and Procurement teams.

Skills

Smart and proactive mindset with adaptability to fast-paced environments. Strong organisational and analytical skills. Ability to provide tangible support from day one. Excellent verbal and written communication skills. Proficiency in Microsoft Excel and PowerPoint; familiarity with CRM tools is a plus. Ability to manage multiple tasks and prioritise effectively. Collaborative attitude and willingness to learn. Fluency in English.

Experience

No specific experience required, but a proactive and adaptable mindset is essential.

Workplace

This position is based in London, England, UK. Cerulean lists 435 open roles in London, including 14 posted recently. The broader England area accounts for 544 active listings on Cerulean, 15 of which are new. In UK as a whole, Cerulean currently features 571 open positions, with 16 posted this week.

Benefits

The position offers the opportunity to work in a creative and international environment, fostering professional growth and development. The Prada Group is committed to promoting an inclusive workplace, ensuring equal opportunities for all employees.

Culture

Prada Group fosters a creative and international workplace environment, driven by curiosity and a quest for excellence. The company values the talent and passion of its employees, promoting professional growth. It is committed to inclusivity, ensuring equal opportunities for all, and values diversity as a core strength.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.