Prada Counter Manager, Beauty
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Jun 2, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
Prada Beauty Counter Manager position in Milan. Lead a team of Beauty Advisors, drive sales excellence, and deliver exceptional client experiences in a luxury retail environment.
Role & Responsibilities
- Lead, coach, and inspire Beauty Advisors to achieve sales targets whilst fostering a positive working atmosphere
- Act as a Prada brand ambassador, consistently demonstrating brand values and maintaining the highest standards of professionalism
- Monitor and analyze key performance indicators (KPIs) to drive team performance and provide qualitative feedback for continuous improvement
- Oversee inventory management including stock levels, testers, samples, and selling tools to prevent shortages or loss
- Develop and maintain strong collaborative relationships with colleagues across store categories, fostering a cohesive retail environment
- Deliver exceptional and personalized client experiences, building lasting relationships and driving client loyalty
- Handle client requests, concerns, and objections with professionalism and expertise
- Collaborate with the CRM team to enhance client loyalty programs and marketing initiatives
- Continuously upskill and remain current with luxury beauty and fragrance product knowledge
Qualifications
- Proven experience in beauty retail leadership or supervisory roles
- Passion and strong product knowledge across beauty and fragrance categories
- Demonstrated leadership and coaching capability with ability to elevate team performance
- Data-driven mindset with solid understanding of retail KPIs and performance metrics
- Commitment to fostering an inclusive, diverse, and equitable working environment
- High cross-cultural agility with ability to adapt communication and leadership style to diverse teams and clients
Skills
Experience
Proven experience in beauty retail or luxury goods retail, ideally in a supervisory or leadership capacity managing Beauty Advisors or equivalent sales teams.
Education
Secondary education required; further education or beauty industry certifications preferred.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Supervisor», «Beauty Department Manager», «Fragrance & Beauty Counter Lead», «Beauty Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.