Prada Client Events Specialist
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 25, 2026
About Prada
Prada is an Italian luxury fashion house renowned for its leather goods, ready-to-wear collections and accessories. The brand operates a global retail network and maintains a strong emphasis on craftsmanship, creativity and premium client service. As an employer, Prada offers roles that combine heritage-driven design sensibility with international retail and CRM operations.
Prada — Client Events Specialist (Tokyo). Lead VIP events, coordinate CRM invitations and deliver elevated client experiences for Prada in Tokyo.
Role & Responsibilities
- Plan, coordinate and execute client-facing events across Tokyo (private appointments, trunk shows, in-store VIP evenings and off-site experiences) in alignment with brand standards.
- Collaborate with CRM and omnichannel teams to define target guest lists, tailor invitations, and segment communications for VIP and prospective clients.
- Manage end-to-end event logistics: venue selection, vendor negotiation, catering, on-site staffing, transportation and hospitality details.
- Oversee guest-list administration, RSVP tracking, seating plans and access control to ensure a seamless client experience and data integrity.
- Control event budgets, track expenses, approve vendor invoices and report on spend versus outcomes.
- Develop post-event follow-up plans with sales and CRM teams to convert engagement into measurable sales and client retention.
- Produce event performance reports and KPIs (attendance, conversion, average spend, new contacts) and provide actionable insights for future programming.
- Ensure strict adherence to brand presentation, client confidentiality and high-touch service protocols at every touchpoint.
Qualifications
- Minimum 3 years' professional experience organising events, hospitality or client programs, preferably within luxury retail, fashion or premium hospitality.
- Demonstrable experience working with CRM-driven campaigns and integrating events into omnichannel client journeys.
- Strong organisational skills with proven ability to manage multiple concurrent projects and deliver to tight deadlines.
- Excellent interpersonal skills with experience liaising with VIP clients, store leadership and external vendors.
- High attention to detail, discretion and commitment to brand standards.
- Flexibility to work occasional evenings and weekends for event delivery.
Skills
Experience
At least 3 years' experience managing client events or hospitality programmes, ideally within luxury fashion, premium retail or high-end hospitality; proven track record of converting event engagement into sales or CRM pipeline activity.
Education
Bachelor's degree or equivalent in marketing, hospitality, communications or a related discipline preferred.
Workplace
The role is situated in Tokyo, Tokyo, Japan.
Culture
Prada cultivates a culture that balances creative innovation with rigorous attention to craftsmanship and client service. The Tokyo environment is international and client-centric, rewarding professionalism, discretion and collaborative problem-solving across retail, CRM and communications teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «VIP Events Coordinator», «Events & Client Relations Specialist», «Client Experience Events Specialist», «CRM Events Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.