Prada Client Advisor — Women's Ready-to-Wear

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Location
LondonEnglandUK
Seniority
Mid-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 13, 2026

About Prada

Prada is an Italian luxury fashion house within the Prada Group, internationally renowned for its ready-to-wear, leather goods and avant-garde design. The brand operates flagship stores and shop-in-shop locations within premium department stores such as Harrods, delivering a curated luxury retail experience worldwide.

Prada Client Advisor — Women's Ready-to-Wear at Harrods, London. Provide personalised luxury client service and drive sales for Prada's Harrods boutique.

Role & Responsibilities

  • Deliver exemplary, personalised service to high-net-worth and walk-in clients, cultivating long-term relationships through proactive clienteling and follow-up.
  • Achieve and exceed individual and store sales targets by converting presentations, leveraging product knowledge, and executing strategic selling techniques.
  • Maintain comprehensive knowledge of Prada women's ready-to-wear collections, fabrics, sizing and seasonal themes to advise clients with authority and tact.
  • Manage client appointments, private viewings and in-store events in coordination with store management and CRM processes.
  • Ensure immaculate presentation of the sales floor and merchandise according to brand visual merchandising standards, including merchandising, replenishment and sample management.
  • Operate point-of-sale systems, process transactions, returns and alterations, and maintain accurate client and sales records in the CRM.
  • Comply with all brand policies including loss prevention, stock control, and after-sales service protocols.

Qualifications

  • Proven track record in luxury retail sales, ideally within women's ready-to-wear or designer fashion.
  • Outstanding interpersonal skills with a polished, professional demeanour appropriate for a luxury environment.
  • Commercial acumen with demonstrable ability to meet sales targets and build client portfolios.
  • Flexible availability, including evenings, weekends and peak retail periods; willingness to support private appointments and events.
  • High standards of personal presentation and discretion when working with high-value clients.

Skills

Clienteling and relationship management Luxury product knowledge — women's ready-to-wear Visual merchandising and floor presentation Point-of-sale systems and cash handling Appointment management and private client servicing Multichannel selling (in-store and telephone/appointment-driven sales)

Experience

Minimum of 2 years' experience in luxury or premium retail sales, with direct exposure to women's ready-to-wear collections and a proven record of building repeat clients and meeting sales targets.

Education

Secondary education or equivalent; vocational training or a degree in fashion, retail management or a related discipline is advantageous.

Workplace

The successful candidate will be located in London, England, UK.

Culture

Prada cultivates a refined, design-forward workplace where craftsmanship, innovation and discretion are valued. Team members are expected to uphold rigorous aesthetic and service standards while contributing to a collaborative, client-centric retail environment within prestigious retail locations such as Harrods.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor — Luxury Apparel», «Client Relations Advisor», «Personal Shopping Consultant — Ready-to-Wear», «Luxury Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.