Prada Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Mar 6, 2026
About Prada
Prada, a distinguished name in the luxury fashion industry, is part of the esteemed Prada Group, which also encompasses brands such as Miu Miu and Church's. Known for its innovative designs and commitment to excellence, Prada offers a dynamic and creative work environment that values diversity and professional growth.
Join Prada in Vienna as a Client Advisor, delivering exceptional luxury experiences. Fluent German and English required.
Role & Responsibilities
- Welcome and serve customers, providing an excellent in-store experience at all times.
- Maintain and develop client relationships using an individual approach, leveraging CRM and digital tools.
- Engage in cross-selling across all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate brand and product knowledge.
- Handle customer complaints effectively, liaising with the line manager when necessary.
- Ensure high standards of shop floor and visual display, complying with company operational guidelines and stock procedures.
- Contribute to maintaining a high level of security and prevent product thefts.
Qualifications
- Fluent in German and English.
Skills
Experience
Experience in luxury retail or a similar customer-facing role is preferred.
Workplace
This position is based in Vienna, Vienna, Austria.
Culture
Prada is renowned for its commitment to luxury, style, and innovation, creating an inclusive environment that values diversity and professional growth. Employees are encouraged to pursue excellence and creativity in a supportive and dynamic workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Consultant», «Luxury Sales Specialist», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.