Prada Client Advisor

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 1, 2026
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Join Prada in Vancouver as a Client Advisor. This role involves maximizing sales, providing luxury customer experiences, and fostering brand loyalty in a creative and inclusive environment.

Overview

The Prada Group, established in 1913 in Italy, is a renowned leader in the luxury sector, operating globally in over 45 countries. The Group encompasses prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa, employing a diverse workforce from more than 100 nationalities. As an employer, Prada is committed to fostering a creative and international environment, valuing the talent and passion of its employees to drive professional growth and success.

Role & Responsibilities

  • Create a welcoming environment for customers, ensuring their needs are met and providing exceptional service in line with the 'client journey ceremony'.
  • Capture and maintain customer data in the company CRM to foster personalized relationships and develop future opportunities.
  • Promote and embrace an Omni Channel mindset.
  • Collaborate effectively with colleagues to ensure a consistent and exceptional customer experience, while fostering a positive and inclusive work environment.
  • Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
  • Stay informed about fashion trends and competitors.
  • Demonstrate comprehensive brand and product knowledge.
  • Address customer complaints effectively, liaising with the line manager when necessary.
  • Maintain high standards of shop floor and visual display, adhering to company operational guidelines and stock procedures.
  • Contribute to store security and prevent product thefts.

Skills

Passion for selling and retail environments Curiosity and interest in luxury fashion, art, and design Experience in building long-lasting client relationships Ability to work both independently and as part of a team Excellent communication and interpersonal skills Ambition, resilience, self-motivation, and result-driven problem-solving Passion and knowledge of the product category Proficiency in English, with additional languages as a plus

Experience

Experience in luxury retail or a similar client-facing role is preferred.

Workplace

The successful candidate will be located in Vancouver, British Columbia, Canada. 62 luxury roles are listed in Vancouver on Cerulean, 1 posted in the last 48 hours. Across the British Columbia region, Cerulean lists 71 open positions — 1 listed in the past two days. Cerulean currently advertises 210 open roles in Canada, including 5 added in the last 48 hours.

Benefits

The role offers the opportunity to work in a creative and international environment, with a focus on professional growth and development. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates.

Culture

Prada Group is dedicated to creating a workplace that values diversity and inclusivity, ensuring equal opportunities regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. The company fosters a fair and respectful environment, driven by curiosity and a pursuit of excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.