Prada Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 9, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
Prada Client Advisor role in Tokyo, Japan. Join the Ginza Mitsukoshi team delivering luxury retail experiences in handbags and leather goods.
Role & Responsibilities
- Deliver warm, sophisticated client experiences aligned with Prada's Client Journey Ceremony, anticipating and exceeding customer needs and expectations
- Achieve personal and store sales targets through consistent high-performance selling and proactive engagement
- Maintain deep knowledge of Prada product categories—ready-to-wear, shoes, and leather goods—as well as the brand's heritage, culture, and design DNA
- Actively capture and accurately input customer information into the CRM system to build personalized relationships and identify future business opportunities
- Understand and actively promote omnichannel strategies, providing seamless experiences across both physical and digital touchpoints
- Stay current with luxury fashion trends, competitive landscape, and style developments to enhance customer consultations and styling recommendations
- Conduct in-store and virtual appointments using digital tools to deliver sophisticated client experiences
- Collaborate with management and customer service teams to resolve inquiries and complaints with professionalism and care
- Participate in back-of-house and store operations, maintaining organized stock environments and adhering to inventory management, security, and logistics protocols
- Contribute to a positive, inclusive workplace environment through open communication, teamwork, and respect for Diversity & Inclusion values
Qualifications
- Passion for fashion and demonstrated affinity for the Prada brand
- Previous sales experience in luxury, premium luxury, or select-shop environments
- Proven track record in selling ready-to-wear, shoes, and leather goods
- Experience in client relationship development and external customer sourcing
- Proficiency with digital tools and smartphone-based customer engagement platforms for long-term relationship building
- Fluency in English, Mandarin Chinese, or Korean at business level or higher (business-level Japanese is mandatory)
- Professional demeanor and strong sense of personal accountability
- Hospitality or service-oriented background considered an asset
Skills
Experience
Previous experience in luxury brand or premium retail environments, with demonstrated success in client relationship development and sales achievement. Candidates with background in client sourcing, appointment-based selling, or external customer cultivation are particularly valued. Experience leveraging digital platforms for ongoing customer engagement and management is essential.
Education
High school diploma or equivalent (高卒以上)
Workplace
The role is situated in Tokyo, Tokyo, Japan.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Brand Ambassador», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.