Prada Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 2, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
Prada Client Advisor position in Singapore at ION Orchard. Join the luxury retail team and deliver exceptional customer experiences across channels.
Role & Responsibilities
- Create a welcoming environment and deliver excellence service in accordance with the client journey ceremony, placing customer needs at the center
- Achieve individual sales targets and maximize sales performance, driving store-wide success and KPI attainment
- Demonstrate comprehensive product knowledge, mastery of Prada history, culture and brand DNA
- Capture and maintain customer data in the Company CRM to build lasting relationships and offer personalized approaches
- Embrace omnichannel mindset, seamlessly integrating in-store and digital luxury experiences
- Maintain current knowledge of fashion trends, competitors and luxury market developments to advise customers effectively
- Conduct customer appointments both in-person and via virtual meetings using company digital tools
- Manage client complaints with accountability, liaising with management and Customer Service teams when required
- Execute store operations with precision, including stock management, inventory procedures, security and compliance protocols
- Collaborate synergistically with back-of-house teams and colleagues to ensure consistency and foster a positive, inclusive working environment
Qualifications
- Passion for human relations and luxury sales
- Proven experience building long-lasting client relationships
- Strong interest in luxury, fashion, art and design
- Demonstrated problem-solving capabilities and curiosity
- Ability to work effectively both as a team member and independently
- Excellent communication and interpersonal skills
Skills
Experience
Experience working in luxury retail or high-end customer service environments, with demonstrated success in building and maintaining client relationships and exceeding sales objectives.
Education
Secondary education or equivalent; further education in fashion, luxury retail or hospitality is advantageous.
Workplace
The successful candidate will be located in Singapore, Central, Singapore.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Brand Ambassador», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.