Prada Client Advisor

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Role & Responsibilities

• Welcome clients and deliver an in-store experience that reflects the high standards of luxury and the House.
• Build and develop close client relationships through a personalised approach supported by CRM and digital tools.
• Maximise sales opportunities and facilitate cross-selling across all product categories in the store to achieve individual sales targets and KPIs.
• Demonstrate excellent knowledge of the House and its products.
• Stay up to date with fashion trends and competitors’ offerings.
• Handle client disputes, liaising with the manager in certain cases.
• Maintain the sales floor and ensure ongoing compliance with the House’s display standards, operational instructions and stock procedures.
• Help maintain security measures, particularly to prevent theft in the store.

Qualifications

• Strong interest in sales and interpersonal relations.
• Curiosity and a keen interest in luxury, fashion, art and design.
• Ability to resolve problems effectively and quickly.
• Demonstrated experience creating and developing client relationships.
• Team spirit and the ability to work independently.
• Excellent communication skills.
• Fluent French and English; a third language is an advantage.

Skills

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.