Prada Client Advisor (Outlet)

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Location
IstanbulIstanbulTurkey
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 25, 2026

About %s

Prada Group is a leading Italian luxury fashion conglomerate that includes Prada and Miu Miu, recognised globally for exceptional leather goods, ready-to-wear, footwear and accessories. The group operates a network of flagship boutiques, department store concessions and outlet locations, combining craftsmanship-led design with an international retail footprint.

Prada Group outlet in Istanbul seeks a Client Advisor. Deliver exceptional service and drive sales for luxury leather goods and apparel.

Role & Responsibilities

  • Deliver personalised, high-quality customer service to outlet clientele and cultivate long-term client relationships.
  • Achieve and exceed individual and store sales targets through proactive selling and effective clienteling.
  • Maintain comprehensive product knowledge across leather goods, apparel and accessories to advise clients accurately.
  • Execute point-of-sale transactions, returns and cash handling with accuracy and adherence to company procedures.
  • Ensure visual merchandising and store presentation meet brand standards at all times.
  • Support inventory control activities, stock replenishment and loss-prevention procedures.
  • Handle client enquiries and complaints professionally, escalating complex issues to management when necessary.
  • Collaborate with the store team on promotions, events and outlet-specific initiatives.

Qualifications

  • Previous retail sales experience, preferably 1–2 years in a luxury or premium brand environment.
  • Demonstrable track record of meeting sales targets and delivering exceptional customer service.
  • Strong interpersonal skills with a polished, client-focused manner.
  • Ability to work a flexible schedule including weekends and public holidays.
  • Fluency in Turkish; conversational or professional English is an advantage (language not explicitly required).

Skills

Clienteling Luxury sales techniques Visual merchandising POS transactions and cash handling Product knowledge (leather goods, apparel, accessories) Stock control and inventory processes

Experience

Preferred: 1–2 years of retail sales experience, ideally within luxury, premium or designer outlet environments. Proven performance against sales targets and experience in customer relationship management are valued.

Education

Secondary education (high school diploma) required; vocational training or tertiary studies in fashion, retail or business is a plus.

Workplace

The role is situated in Istanbul, Istanbul, Turkey.

Culture

Prada Group fosters a culture that values craftsmanship, creativity and exacting standards across its retail network. Stores emphasise rigorous product knowledge, collaborative teamwork and a polished client experience, while outlet teams adapt those standards to a fast-paced, value-driven shopping environment.

About %s

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate — Luxury Retail», «Boutique Client Advisor», «Customer Experience Advisor», «Boutique Sales Specialist», «Luxury Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.