Prada Client Advisor
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 26, 2026
About Prada
Prada is an Italian luxury fashion house and a principal label of the Prada Group, recognised for its leather goods, ready-to-wear and accessories. The maison is known for rigorous attention to craftsmanship, refined aesthetics and continuous innovation across global retail operations. As an employer, Prada offers an international, design-driven environment that emphasises talent development and professional growth within the luxury sector.
Prada seeks a Client Advisor in Oslo to deliver exceptional luxury client service and drive sales for the brand.
Role & Responsibilities
- Deliver an exceptional, personalised luxury client experience, placing the customer at the centre of every interaction and following the brand’s client journey standards.
- Achieve and exceed individual and store sales targets and KPIs through proactive selling and relationship building.
- Demonstrate comprehensive knowledge of Prada products, brand history and DNA to inform and advise clients.
- Capture and maintain client data in the company CRM to nurture long-term relationships and identify future opportunities.
- Adopt and promote an omnichannel approach, managing in-store and ecommerce client needs and conducting both in-person and virtual appointments.
- Use company digital tools to provide a seamless and integrated luxury experience.
- Participate in daily store operations, maintain an organised stockroom and follow operational, security and inventory procedures.
- Resolve client complaints with ownership, escalating to line manager or Client Service when necessary, and cooperate closely with back-of-house teams.
- Contribute to an inclusive team environment through open communication and collaboration, supporting diversity and respect across the store.
Qualifications
- Previous experience with a luxury or premium fashion brand, preferably in a client-facing sales role.
- Proven ability to build and maintain long-term client relationships and clienteling pipelines.
- Strong communication and interpersonal skills with an aptitude for personalised service.
- Fluency in English required; additional languages are an advantage if specified locally.
- Ability to work autonomously and as part of a team, with high standards of product care and presentation.
Skills
Experience
Demonstrable retail sales experience within a luxury or premium brand, with a track record of meeting sales targets and delivering high-quality client service.
Education
High school diploma or equivalent; tertiary education in fashion, retail, business or a related discipline is desirable.
Workplace
This position is based in Oslo, Oslo, Norway.
Culture
Prada fosters a creative, international workplace that values craftsmanship, innovation and aesthetic rigour. The brand emphasises professional development, inclusivity and collaboration, encouraging employees to contribute to a refined client experience and the maison’s evolving creative vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Consultant», «Client Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.