Prada Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 9, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
Prada Client Advisor position in Osaka, Japan. Luxury retail sales role focusing on premium customer experience and brand representation.
Role & Responsibilities
- Place clients at the center of all activities, creating an elegant and welcoming environment that reflects Prada's brand values and the 'Client Journey Ceremony' framework
- Exceed individual sales targets and contribute to overall store performance through consistently high sales execution and KPI achievement
- Demonstrate comprehensive product knowledge alongside deep understanding of Prada's heritage, culture, and brand DNA, leveraging this expertise in client conversations
- Proactively gather and accurately record client information in the CRM system to build and strengthen personalized, long-term relationships and identify future business opportunities
- Embrace omnichannel philosophy and actively promote seamless integration across retail touchpoints and digital platforms
- Maintain extensive knowledge of luxury fashion trends and competitive landscape to inform styling recommendations and client engagement
- Manage client inquiries, feedback, and complaints with accountability, collaborating with management and customer service teams as needed
- Treat all merchandise with the highest standards of care and respect
- Leverage digital tools to deliver seamless and integrated luxury experiences, including in-store and virtual appointments
- Partner with back-of-house teams to maintain organized stock environments and support store operations
- Adhere to all internal operational guidelines, inventory management protocols, security procedures, POS operations, logistics, and corporate reporting requirements
- Foster a positive, inclusive workplace culture through open and constructive communication, teamwork, and commitment to diversity and inclusion values
Qualifications
- Passion for fashion and genuine affinity with the Prada brand
- Proven sales experience in luxury, premium luxury, or select retail environments
- Extensive sales background in ready-to-wear, footwear, and leather goods
- Track record of external client development (外商) and success in long-term client relationship building
- Experience leveraging mobile and digital tools for client engagement and promotional activities
- Proficiency in English, Mandarin, or Korean at business level or higher (business-level Japanese required)
- Professional demeanor and strong sense of responsibility
- Experience in hospitality or related service-oriented industries is valued
Skills
Experience
Demonstrated success in luxury retail or premium department store environments with proven ability to build and maintain high-value client relationships. Experience in external client development (外商) and long-term relationship cultivation is essential. Background in ready-to-wear, footwear, and leather goods sales, with evidence of strong personal sales performance.
Education
High school diploma or equivalent; tertiary education not required but valued in combination with relevant retail experience.
Workplace
The role is situated in Osaka, Osaka, Japan.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Style Consultant», «Retail Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.