Prada Client Advisor
- Seniority
- Entry-Level
- Compensation
- $22–26/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 29, 2026
About Prada
Prada is an Italian luxury fashion house and a leading label within the Prada Group, known for its leather goods, ready-to-wear, accessories and forward-thinking design. The brand operates internationally and is recognised for craftsmanship, refined aesthetics and an emphasis on client experience; as an employer it attracts candidates drawn to creativity, excellence and the global luxury market.
Prada is hiring a Client Advisor in New York (Fifth Avenue). Deliver exceptional luxury retail service and drive sales at Prada, hourly pay $22–$26.
Role & Responsibilities
- Act as a brand ambassador by conveying Prada’s philosophy and values through every client interaction.
- Place the client at the centre of the experience, delivering a memorable, personalised luxury service and guiding customers through the client journey ceremony.
- Capture and maintain accurate customer data in the company CRM to develop and nurture long-term relationships and identify sales opportunities.
- Adopt and promote an omnichannel mindset, supporting integration between in-store and digital touchpoints.
- Proactively cross-sell across departments and maximise individual and team sales to meet targets and KPIs.
- Maintain high visual merchandising and shop-floor standards in line with company operational guidelines and stock procedures.
- Address and resolve customer complaints professionally, escalating to the line manager when necessary.
- Contribute to a collaborative team environment, promote constructive communication, and support diversity and inclusion values.
- Be vigilant about loss prevention and contribute to store security practices.
Qualifications
- Passion for selling and retail, with a genuine interest in luxury, fashion, art and design.
- Demonstrable ability to build and sustain long-lasting client relationships.
- Strong communication and interpersonal skills; able to engage and influence a discerning clientele.
- Resilience, self-motivation, result orientation and problem-solving aptitude.
- Solid product knowledge for the assigned category and eagerness to stay informed on trends and competitors.
- Fluent English; additional languages are an advantage.
Skills
Experience
Experience building sustained client relationships in a retail environment is required; prior luxury or high-end retail experience and a track record of meeting sales targets are strongly preferred.
Education
High school diploma or equivalent; vocational training or post-secondary study in fashion, retail or a related field preferred.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 22 to USD 26 per hour.
Benefits
May be eligible for commission, bonuses and other incentive opportunities.
Culture
Prada fosters a creative, international and performance-driven workplace where curiosity, craftsmanship and excellence are prized. The company emphasises professional growth, inclusivity and respect for diversity across a global team.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Retail Client Advisor», «Personal Shopping Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.