Prada Client Advisor
About Prada
Prada, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of the Prada Group, which includes brands such as Miu Miu, Church's, and Car Shoe, Prada operates globally, offering a diverse and inclusive workplace. The brand is celebrated for its avant-garde designs and dedication to craftsmanship, making it a coveted employer for those passionate about fashion and luxury.
Join Prada in New York as a Client Advisor, fostering client relationships and maximizing sales in a luxury retail environment.
Role & Responsibilities
- Welcome and serve customers, providing an excellent in-store experience.
- Maintain and develop client relationships through personalized approaches, utilizing CRM and digital tools.
- Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate brand and product knowledge.
- Handle customer complaints effectively, liaising with the line manager when necessary.
- Ensure high standards of shop floor and visual display, complying with operational guidelines and stock procedures.
- Contribute to store security and prevent product thefts.
Qualifications
- Proven experience in building long-lasting client relationships.
- Ability to work both independently and as part of a team.
- Fluency in English; additional languages are a plus.
Skills
Experience
Experience in luxury retail or a similar customer-facing role is required.
Workplace
This position is based in New York, New York, USA.
Culture
Prada offers a creative and international environment, fostering professional growth through curiosity and excellence. The brand values diversity and inclusivity, ensuring equal opportunities and a respectful workplace for all employees.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Associate», «Style Advisor», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.