Prada Client Advisor

Location
Employment Full-time
Seniority Mid-Level
Posted Mar 6, 2026
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Join Prada in New York as a Client Advisor, fostering client relationships and maximizing sales in a luxury retail environment.

Overview

Prada, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of the Prada Group, which includes brands such as Miu Miu, Church's, and Car Shoe, Prada operates globally, offering a diverse and inclusive workplace. The brand is celebrated for its avant-garde designs and dedication to craftsmanship, making it a coveted employer for those passionate about fashion and luxury.

Role & Responsibilities

  • Welcome and serve customers, providing an excellent in-store experience.
  • Maintain and develop client relationships through personalized approaches, utilizing CRM and digital tools.
  • Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
  • Stay informed about fashion trends and competitors.
  • Demonstrate brand and product knowledge.
  • Handle customer complaints effectively, liaising with the line manager when necessary.
  • Ensure high standards of shop floor and visual display, complying with operational guidelines and stock procedures.
  • Contribute to store security and prevent product thefts.

Qualifications

  • Proven experience in building long-lasting client relationships.
  • Ability to work both independently and as part of a team.
  • Fluency in English; additional languages are a plus.

Skills

Passion for human relations and sales. Problem-solving skills and curiosity about luxury fashion, art, and design. Excellent communication and interpersonal skills. In-depth knowledge of the managed product category.

Experience

Experience in luxury retail or a similar customer-facing role is required.

Workplace

This position is based in New York, New York, USA. Cerulean lists 492 open roles in New York, including 18 posted recently. The broader New York area accounts for 600 active listings on Cerulean, 20 of which are new. In USA as a whole, Cerulean currently features 2.232 open positions, with 74 posted this week.

Culture

Prada offers a creative and international environment, fostering professional growth through curiosity and excellence. The brand values diversity and inclusivity, ensuring equal opportunities and a respectful workplace for all employees.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.