Prada Client Advisor
Prada seeks a Client Advisor in Munich — deliver luxury client service, manage CRM and achieve sales targets in a flagship boutique.
Overview
Prada is an iconic Italian luxury fashion house and a cornerstone of the Prada Group, recognised for its blend of craftsmanship, innovation and contemporary design. As part of a multinational luxury group that includes complementary labels, the brand operates an international retail network and cultivates a client-centric, design-led identity at every touchpoint.
Role & Responsibilities
- Deliver an exceptional, personalised in-store experience by welcoming and serving clients with professionalism and discretion.
- Build and maintain long-term client relationships through individualised service and proactive clienteling using CRM and digital platforms.
- Drive sales through consultative selling and cross-selling across departments to achieve individual sales targets and KPIs.
- Maintain up-to-date knowledge of product assortments, seasonal collections, fashion trends and competitive activity.
- Ensure the shop floor and visual merchandising meet brand standards and comply with company operational and stock procedures.
- Manage customer feedback and complaints effectively, escalating to the line manager when necessary.
- Contribute to loss prevention and security measures to protect merchandise and maintain a secure retail environment.
Qualifications
- Fluent spoken German and English.
- Excellent interpersonal and communication skills with the ability to connect with a diverse, high-net-worth clientele.
- Proven sales orientation with strong negotiation and closing abilities.
- Demonstrable passion for luxury fashion and an understanding of the luxury retail market.
- Previous experience in luxury or high-end retail is preferred.
Skills
Experience
Previous experience in luxury or high-end retail sales is preferred; proven track record of meeting sales targets and managing client relationships will be viewed favourably.
Education
High school diploma or equivalent; vocational training in retail, sales or luxury goods preferred.
Workplace
This position is based in Munich, Bavaria, Germany. Cerulean lists 93 open roles in Munich, including 3 posted recently. The broader Bavaria area accounts for 113 active listings on Cerulean, 3 of which are new. In Germany as a whole, Cerulean currently features 375 open positions, with 9 posted this week.
Culture
Prada fosters a creative, international workplace where craftsmanship and innovation intersect. The brand values curiosity, professional growth and diversity, promoting an inclusive environment that supports talent development and collaborative excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.