Prada Client Advisor

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Location
MontrealQuebecCanada
Seniority
Junior
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 14, 2026

About Prada

Prada is an iconic Italian luxury fashion house renowned for its craftsmanship, refined leather goods and avant‑garde ready‑to‑wear. Operating globally through boutiques and department‑store concessions, Prada is part of the Prada Group and emphasizes product excellence, meticulous retail standards and elevated client experiences.

Prada Client Advisor at Holt Renfrew Ogilvy, Montreal — luxury sales role delivering exceptional client service and meeting sales targets.

Role & Responsibilities

  • Deliver exceptional, personalized service and cultivate long‑term client relationships through proactive clienteling and follow‑up.
  • Achieve and exceed individual and store sales targets while maximising average transaction value and conversion rates.
  • Represent the Prada brand on the sales floor by maintaining immaculate product presentation and adhering to luxury visual merchandising standards.
  • Operate point‑of‑sale systems to process sales, exchanges and returns; ensure accurate cash handling and end‑of‑day reconciliation.
  • Manage stockroom inventory, support replenishment and participate in stock counts and loss‑prevention procedures.
  • Maintain up‑to‑date product knowledge across leather goods, accessories and ready‑to‑wear; communicate new collections to clients.
  • Participate in training, client events and cross‑departmental collaborations to support store initiatives and elevate the client experience.

Qualifications

  • Proven sales experience in a luxury retail environment; typically 2+ years preferred.
  • Demonstrable track record of meeting sales targets and developing high‑value client relationships.
  • Impeccable presentation, professionalism and attention to detail consistent with luxury brand standards.
  • Strong communication and interpersonal skills; bilingual English/French proficiency preferred for Montreal clientele.
  • Availability to work retail hours including evenings, weekends and peak seasonal periods.

Skills

Clienteling and CRM Point‑of‑sale (POS) systems and cash handling Visual merchandising and product presentation Inventory control and stock management Consultative selling and relationship management

Experience

Previous experience in high‑end or luxury retail sales, ideally within fashion or leather goods, with a proven ability to build repeat clientele and meet sales objectives.

Education

High school diploma or equivalent; post‑secondary education in fashion, retail or business is advantageous.

Workplace

This position is based in Montreal, Quebec, Canada.

Culture

The Prada retail environment prizes sartorial refinement, meticulous attention to detail and a client‑first mentality. Teams are expected to combine product expertise with polished service standards in a fast‑paced, collaborative boutique setting.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Specialist», «Personal Shopping Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.