Prada Client Advisor

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Location
MilanLombardyItaly
Seniority
Mid-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 15, 2026

About Prada

Prada is an iconic Italian luxury fashion house and part of the Prada Group, recognized for avant‑garde design, meticulous craftsmanship and a strong presence in global luxury retail. The brand operates flagship boutiques and selective retail locations worldwide, combining Milanese heritage with a contemporary retail experience.

Prada Client Advisor in Milan — boutique sales role delivering personalised client service and achieving commercial targets for Prada in Milan.

Role & Responsibilities

  • Deliver personalised, high‑touch client service to cultivate long‑term relationships and maximise client lifetime value.
  • Achieve and exceed individual and store sales targets through proactive prospecting, clienteling and follow‑up.
  • Manage client appointments, personalised shopping experiences and VIP servicing, including after‑sales care.
  • Utilise CRM tools and boutique systems to record interactions, track preferences and coordinate outreach.
  • Maintain premium store standards: visual merchandising, stock replenishment, window presentation and stockroom organisation.
  • Operate POS and cash handling procedures accurately and comply with all transactional and loss‑prevention policies.
  • Collaborate with the boutique team and regional functions on merchandising, local events and product launches.

Qualifications

  • Proven commercial orientation with a track record of meeting or exceeding sales targets in luxury retail or high‑end boutiques.
  • Exceptional interpersonal skills, discretion and the ability to deliver bespoke client experiences.
  • Polished presentation and a professional demeanor consistent with a luxury brand environment.
  • Flexibility to work retail hours, including weekends and evenings, and readiness to participate in client events.
  • Right to work in Italy and familiarity with local retail procedures and compliance.

Skills

Luxury clienteling Personalised client service Upselling and cross‑selling techniques CRM platforms and client database management Retail POS and cash handling Visual merchandising and boutique presentation Product knowledge for apparel and leather goods Multicultural client communication

Experience

Minimum 2 years of direct, client‑facing experience in luxury retail or high‑end boutiques, with demonstrable success in client acquisition and retention.

Education

High school diploma or equivalent; tertiary education in fashion, business, marketing or hospitality is advantageous but not mandatory.

Workplace

The role is situated in Milan, Lombardy, Italy.

Culture

The workplace emphasises refined client service, attention to detail and creative expression rooted in Milanese fashion culture. Teams operate in a fast‑paced, collaborative retail environment with high standards for presentation and professionalism.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Personal Shopping Consultant», «Boutique Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.