Prada Client Advisor
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 13, 2026
About Prada
An international luxury fashion brand operating in Melbourne, offering refined apparel, accessories and personalized client experiences. The employer represents the high standards and craftsmanship of global luxury maisons and maintains flagship and boutique retail operations within major cities.
Confidential luxury brand — Client Advisor in Melbourne, Australia. Deliver exceptional client service and drive sales in a prestigious retail environment.
Role & Responsibilities
- Deliver exemplary, bespoke service to high-net-worth and retail clients, building long-term relationships and trust.
- Achieve and exceed individual and store sales targets and KPIs through proactive selling and effective conversion strategies.
- Execute clienteling activities including follow-up communications, appointment management and after-sales care.
- Maintain expert product knowledge across the collection to provide authoritative styling advice and recommendations.
- Operate point-of-sale systems, process transactions and ensure accurate record-keeping of client data and sales.
- Support visual merchandising standards on the sales floor, ensuring merchandise presentation aligns with brand directives.
- Contribute to stock management activities including replenishment, inventory counts and loss-prevention procedures.
- Collaborate with store leadership and cross-functional teams to deliver seamless in-store experiences and special client events.
Qualifications
- Previous retail experience, preferably 2+ years within luxury, fashion or premium lifestyle brands.
- Proven track record of meeting or exceeding sales targets in a client-facing retail environment.
- Strong interpersonal skills with the ability to cultivate and maintain relationships with discerning clients.
- Professional presentation and polished communications reflecting luxury brand standards.
- Legal right to work in Australia.
Skills
Experience
Typically 2+ years of progressively responsible retail experience, preferably within luxury fashion or premium lifestyle brands, with demonstrable sales performance and client development history.
Education
High school diploma or equivalent; tertiary studies in fashion, retail management or a related discipline are advantageous.
Workplace
The successful candidate will be located in Melbourne, Victoria, Australia.
Culture
The workplace emphasizes refined client service, attention to detail and elevated presentation typical of luxury retail. Teams are collaborative, performance-driven and focused on continuous skills development and personalised client relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Client Relations Specialist», «Retail Client Advisor», «Personal Shopper», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.