Prada Client Advisor

About Prada

Prada is an Italian luxury fashion house known for refined ready-to-wear, leather goods and accessories. As a global maison within the Prada Group, the brand operates an international retail network and emphasises craftsmanship, innovation and a strong client-focused retail experience.

Role & Responsibilities

• Deliver exemplary, personalised service to high-net-worth and regular clients through active clienteling and relationship development.
• Achieve and exceed individual and store sales targets through consultative selling and product expertise.
• Manage all point-of-sale transactions, returns and after-sales follow-up with accuracy and discretion.
• Maintain boutique standards for visual merchandising, stock presentation and housekeeping in accordance with brand guidelines.
• Use CRM and clienteling tools to record interactions, follow up on leads and curate client communications.
• Coordinate with store management and cross-functional teams on inventory, stock replenishment and special client requests.
• Participate in product and brand training; stay current on new arrivals, collections and seasonal campaigns.

Qualifications

• Proven luxury retail or boutique sales experience, preferably within an international fashion maison.
• Demonstrable track record of meeting sales targets and developing long-term client relationships.
• Excellent interpersonal and communication skills with polished presentation and discretion dealing with VIP clientele.
• Strong organisational skills, attention to detail and ability to manage multiple client priorities concurrently.
• Availability to work retail schedules including evenings, weekends and seasonal peaks.

Skills

Experience

Typically 2+ years of direct sales experience in luxury fashion or high-end retail, demonstrating consistent achievement of individual sales targets and proven client development skills.

Education

High school diploma or equivalent; vocational training or degree in fashion, retail management or a related discipline preferred.

Workplace

Culture

Prada cultivates a creative, design-led environment grounded in Italian craftsmanship and contemporary innovation. The workplace values refined client service, continuous learning and collaboration across an international retail network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.