Prada Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Jul 23, 2026

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Prada Group seeks a Client Advisor in Istanbul to deliver exceptional luxury retail service and drive sales growth across its prestigious brands.

Role & Responsibilities

  • Position the customer at the center of all interactions, creating a welcoming retail environment and providing excellence service aligned with the client journey ceremony
  • Capture and manage customer data within the Company CRM system to develop personalized relationships and identify future sales opportunities
  • Embrace and actively promote an omni-channel retail mindset across all customer touchpoints
  • Collaborate as a team player with colleagues to ensure consistent exceptional service and foster a positive, inclusive working environment
  • Welcome and serve customers with an exemplary in-store experience at all times
  • Proactively engage in cross-departmental selling to maximize sales opportunities and achieve individual sales targets and KPIs
  • Maintain current knowledge of fashion trends, competitive offerings, and managed product categories
  • Demonstrate authoritative brand and product knowledge across the portfolio
  • Address customer concerns effectively through liaison with management when necessary
  • Maintain shop floor and visual display standards in compliance with Company operational guidelines and stock procedures
  • Contribute to store security and loss prevention protocols

Qualifications

  • Passion for selling and the retail environment
  • Genuine interest in luxury fashion, art, and design
  • Proven experience building long-lasting client relationships
  • Ability to work independently and collaboratively within a team
  • Excellent verbal and written communication skills
  • Fluent English proficiency

Skills

Customer relationship management (CRM systems) Sales performance and KPI achievement Product knowledge and category expertise Omni-channel retail practices Cross-selling techniques Customer service excellence Visual merchandising awareness Interpersonal and communication skills Problem-solving and conflict resolution

Experience

Experience in luxury retail, customer-facing roles, or premium fashion environments is preferred. Candidates should demonstrate a track record of building meaningful customer relationships and achieving or exceeding sales targets.

Education

Secondary education required; further education in fashion, business, or related disciplines is advantageous.

Workplace

This position is based in Istanbul, Istanbul, Turkey.

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Brand Ambassador», «Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Prada

Prada Client Advisor

Istanbul, Turkey

Continue to the application.