Prada Client Advisor

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Prada seeks a Client Advisor to serve as a brand ambassador in its Houston boutique, embodying the house's philosophy of excellence and innovation. The successful candidate will create a welcoming environment, guide clients through a curated luxury experience, and cultivate lasting relationships while achieving individual and team sales targets through personalized, omnichannel engagement.

Role & Responsibilities

• Position the client at the center of all interactions, creating an inviting retail environment and delivering service in accordance with the client journey ceremony
• Capture and maintain client data within the company CRM to enable personalized outreach, relationship development, and identification of future sales opportunities
• Embrace and advance an omnichannel retail mindset, integrating digital and physical touchpoints
• Collaborate effectively with colleagues across departments, fostering transparent communication and contributing to a cohesive, inclusive working environment
• Deliver exceptional in-store service and welcome to all customers at all times
• Proactively identify and execute cross-selling opportunities across all departments to exceed individual sales targets and key performance indicators
• Maintain current knowledge of fashion trends, competitor offerings, and market dynamics
• Demonstrate comprehensive brand and product knowledge
• Address customer concerns professionally, escalating to management when necessary
• Maintain the shop floor and visual displays to company standards, ensuring compliance with operational guidelines and stock procedures
• Contribute to store security protocols and remain vigilant in preventing product loss

Qualifications

• Passion for luxury retail and sales
• Demonstrated experience building and maintaining long-term client relationships
• Genuine curiosity about luxury, fashion, art, and design
• Ability to work effectively both as a team member and independently
• Excellent communication and interpersonal abilities
• Strong result-oriented mindset with resilience and problem-solving capability
• Comprehensive knowledge of the luxury product category
• Fluency in English (required); additional languages are advantageous

Skills

Experience

Proven retail experience in a luxury or fashion environment, with a track record of building meaningful client relationships and achieving sales targets.

Education

High school diploma or equivalent; additional education in fashion, business, or hospitality is valued.

Workplace

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.