Prada Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 5, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
Prada Client Advisor position in Honolulu. Deliver luxury retail excellence, drive sales, and embody brand values at the Ala Moana boutique.
Role & Responsibilities
- Create a welcoming environment and deliver exceptional service aligned with Prada's client journey ceremony, placing client needs and expectations at the forefront
- Drive individual sales performance and exceed store KPI targets whilst maintaining the highest standards of sales quality and customer service
- Demonstrate comprehensive product knowledge and communicate Prada's history, culture, DNA, and brand philosophy to clients with authority and authenticity
- Capture and manage client data within the company CRM system to develop personalized approaches, foster long-term relationships, and identify future sales opportunities
- Conduct follow-up communications with clients leveraging CRM tools to strengthen relationships and support repeat business
- Host and facilitate appointments both in-person and virtually using company technology platforms
- Embrace omni-channel mindset and integrate seamlessly across in-store, e-commerce, and digital touchpoints to deliver a cohesive luxury experience
- Maintain current knowledge of luxury fashion trends, competitor offerings, and market developments to advise clients with credibility and sophistication
- Resolve client complaints professionally with ownership, escalating to management or client services when necessary
- Operate with meticulous care and respect for all products, handling merchandise to the highest standards
- Utilize company digital tools strategically to enhance the integrated luxury experience and streamline client interactions
- Collaborate with back-of-house teams on daily store operations, stock management, and inventory maintenance
- Comply with all company procedures including operational guidelines, stock protocols, security, cash handling, inventory management, and head office reporting requirements
- Work collaboratively with colleagues to foster open communication, ensure consistent excellence, and contribute to a positive, inclusive working environment that celebrates diversity
Qualifications
- Proven track record in luxury retail sales or client-facing roles demonstrating consistent achievement of sales targets
- Exceptional interpersonal and communication skills with the ability to engage with high-net-worth clientele
- Deep passion for luxury fashion, brand heritage, and the ability to articulate brand narratives compellingly
- Proficiency with CRM systems and point-of-sale technology
- Strong organizational and multitasking abilities in a fast-paced boutique environment
Skills
Experience
Minimum 2–3 years of demonstrated experience in luxury retail, high-end fashion, or premium client services, with a proven ability to build and maintain client relationships and consistently exceed sales targets.
Education
High school diploma or equivalent; further education in fashion, business, or hospitality is advantageous.
Workplace
This position is based in Honolulu, Hawaii, USA.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Consultant», «Luxury Brand Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.