- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 5, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
The Client Advisor delivers a memorable luxury experience, builds client relationships and pursues individual and team sales targets across in-store and ecommerce channels. The role also supports store operations, client appointments and product care.
Role & Responsibilities
- Create a welcoming environment and place customers at the center of the client journey, meeting their needs and requests with excellent service.
- Exceed individual sales targets and maximize personal sales performance, contributing to store success.
- Exceed KPI goals while maintaining high standards of sales quality and customer service.
- Demonstrate excellent knowledge of Prada products, history, culture and DNA.
- Capture customer data in the company CRM to maintain and develop relationships, personalize the customer approach and identify future opportunities.
- Promote an omnichannel mindset.
- Stay informed about luxury fashion trends and competitors to discuss them with customers and offer advice.
- Resolve client complaints, liaising with the line manager and Client Service team when necessary.
- Handle products with the highest level of care and respect.
- Use company digital tools to deliver a complete, integrated luxury experience.
- Host and conduct in-person or virtual customer appointments.
- Work in synergy with the Back of House, participate in daily store operations and maintain an organized stockroom.
- Follow company operational and stock procedures, including security, cash activity, inventory, logistics and head-office reporting requirements, and proactively implement company policies and procedures.
- Collaborate with colleagues, foster open and constructive communication, contribute to a consistent, exceptional customer experience and positive working environment, and embrace diversity and inclusion.
Qualifications
- Passion for fashion; dynamic and enthusiastic.
- 1–2 years of relevant sales experience.
- Experience in the luxury, fashion or cosmetics industry is an advantage.
- Customer-oriented, with a strong drive to achieve sales.
- Good team player and results-oriented.
- Good command of Cantonese, Mandarin and English.
Skills
Experience
1–2 years of relevant sales experience
Workplace
The successful candidate will be located in Hong Kong, Hong Kong.
Explore jobs in Hong Kong.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Consultant», «Luxury Sales Associate», «Fashion Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.