Prada Client Advisor

About %s

MIU MIU is the sub-label of an iconic Italian fashion house celebrated for a youthful, experimental approach to womenswear and accessories. Operating within the Prada Group, MIU MIU combines artisanal craftsmanship with contemporary creativity and maintains flagship boutiques and global retail operations in major luxury shopping destinations.

Role & Responsibilities

• Deliver personalised, high‑touch client service that reflects MIU MIU’s brand codes and exceeds individual client expectations.
• Proactively develop and maintain a proprietary client base through face‑to‑face interactions, clienteling, and post‑sale follow up.
• Achieve and exceed individual and boutique sales targets and KPI metrics through consultative selling and product expertise.
• Maintain immaculate visual merchandising standards and ensure product presentation aligns with seasonal directives.
• Operate POS and CRM systems accurately, handle cash and card transactions, and process returns and exchanges following policy.
• Manage inventory: receive, count, replenish stock and coordinate with store management for replenishment and transfers.
• Support boutique events, private appointments and in‑store activations, representing the brand with discretion and professionalism.
• Convey product knowledge across ready‑to‑wear, bags, footwear and accessories and advise clients on styling and fit.

Qualifications

• Previous boutique or luxury retail sales experience (typically 1–3 years preferred) with demonstrable sales achievements.
• Proven ability to build and maintain client relationships and a track record of clienteling or CRM use.
• Strong interpersonal presence, polished communication skills and an aptitude for consultative selling.
• Flexibility to work retail hours including evenings, weekends and public holidays as required by a luxury mall environment.
• High school diploma or equivalent; vocational qualification in fashion, retail or hospitality is advantageous.
• Attention to detail, reliability and the capacity to uphold strict visual and operational standards.

Skills

Experience

Preferably 1–3 years of experience in luxury retail or a boutique environment with a proven record of meeting sales targets and developing client relationships. Experience using CRM or boutique management systems is advantageous.

Education

Secondary education (high school diploma) required; vocational or tertiary qualification in fashion, retail management or hospitality is desirable.

Workplace

Culture

MIU MIU fosters a creative, fashion‑forward environment where individuality and refined service are prized. Working in MIU MIU boutiques offers immersion in high‑end retail standards, team collaboration, and daily engagement with discerning international clientele under the umbrella of the Prada Group.

About %s

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.