Prada Client Advisor
Prada is hiring a Client Advisor in Hong Kong (Alexandra House) to deliver exceptional luxury client experiences and drive retail sales.
Overview
Prada is an Italian luxury fashion house and a central brand within the Prada Group, which also includes maisons such as Miu Miu. Renowned for its commitment to craftsmanship, design-led innovation and refined retail experiences, Prada offers an international, creative workplace that values professional growth and multicultural collaboration.
Role & Responsibilities
- Deliver an extraordinary, personalized luxury client experience at every stage of the client journey, prioritizing client needs and building lasting relationships.
- Achieve and exceed individual sales targets and store KPIs through proactive selling and relationship management across in-store and ecommerce channels.
- Maintain deep product knowledge of Prada collections and brand DNA to advise clients authoritatively and curate relevant selections.
- Capture and update client data in the company CRM to support tailored communication, clienteling activities and future sales opportunities.
- Embrace omnichannel retailing: host in-person and virtual appointments, leverage ecommerce platforms and company digital tools to create an integrated luxury experience.
- Support daily store operations and stockroom organisation, adhere to inventory, cash handling and security procedures, and liaise with Client Service and management to resolve client issues.
- Contribute to a collaborative store environment, promoting open communication and Prada’s diversity and inclusion values.
Qualifications
- Minimum two years of relevant sales experience, preferably within luxury, fashion or cosmetics retail.
- Demonstrable client orientation with a strong drive to meet and exceed sales objectives.
- Excellent interpersonal skills and a proven team-player attitude; results-oriented with strong commercial instincts.
- Fluent in Cantonese and Mandarin, with a good command of English.
Skills
Experience
At least two years of hands-on sales experience, ideally within the luxury fashion or cosmetics sector, with a track record of meeting sales targets and delivering high-touch client service.
Education
Secondary education (high school diploma or equivalent). A diploma or degree in fashion, retail, business or a related field is advantageous.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong, China. 234 luxury roles are listed in Hong Kong on Cerulean, 4 posted in the last 48 hours. Across the Hong Kong region, Cerulean lists 236 open positions — 4 listed in the past two days. Cerulean currently advertises 1.827 open roles in China, including 21 added in the last 48 hours.
Culture
Prada cultivates a cosmopolitan and creative workplace where craftsmanship, design thinking and commercial excellence converge. Teams are motivated by curiosity and the pursuit of quality, with an emphasis on professional development and an inclusive environment that values diversity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Client Relations Advisor», «Boutique Sales Associate», «Retail Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.