Prada Client Advisor
Join Prada in Frankfurt as a Client Advisor. Engage with clients and embody luxury fashion excellence. Fluent German & English required.
Overview
Prada Group, a distinguished leader in the luxury fashion industry, is renowned for its commitment to excellence and innovation. With a rich heritage dating back to 1913, the group encompasses iconic brands such as PRADA, Miu Miu, and Church's, operating in over 45 countries. As part of a global conglomerate, Prada Group offers a dynamic and culturally diverse work environment, attracting talent from across the globe.
Role & Responsibilities
- Welcome and serve customers, ensuring an exceptional in-store experience.
- Develop and maintain client relationships using CRM and digital tools.
- Engage in cross-selling across departments to maximize sales opportunities and achieve targets.
- Stay informed about fashion trends and competitors.
- Demonstrate comprehensive brand and product knowledge.
- Address customer complaints effectively, liaising with management when necessary.
- Maintain high standards of shop floor and visual display, adhering to operational guidelines.
- Contribute to store security and prevent product theft.
Qualifications
- Fluency in German and English.
Skills
Experience
Previous experience in luxury retail or a similar customer-facing role is preferred.
Workplace
The successful candidate will be located in Frankfurt, Hesse, Germany. 16 luxury roles are listed in Frankfurt on Cerulean. Across the Hesse region, Cerulean lists 37 open positions. Cerulean currently advertises 375 open roles in Germany, including 9 added in the last 48 hours.
Culture
Prada is celebrated for its innovative spirit and dedication to luxury and style. The company fosters a creative and inclusive environment, valuing diversity and encouraging professional growth. Employees are part of a global team driven by curiosity and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.