Prada Client Advisor
- Location
- Costa MesaCaliforniaUSA
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 23, 2026
About Prada
A distinguished luxury maison represented at South Coast Plaza and part of the global luxury retail ecosystem. The employer emphasizes exceptional craftsmanship, meticulous merchandising, and a client-first approach typical of premier fashion houses and multi-brand luxury groups.
Luxury maison hiring a Client Advisor at South Coast Plaza, Costa Mesa. Role focuses on clienteling, sales performance and appointment-based luxury retail.
Role & Responsibilities
- Deliver a personalised, appointment- and walk-in driven client experience to cultivate long-term relationships and repeat business.
- Achieve and exceed individual and store sales targets through consultative selling, cross-selling and up-selling.
- Manage clienteling activities using the store CRM: curate client profiles, schedule follow-ups, and execute outreach campaigns.
- Provide authoritative product knowledge across current collections and brand heritage to advise high-net-worth clients.
- Execute visual merchandising standards and maintain floor readiness, ensuring stock rotation and presentation excellence.
- Process sales transactions, returns and exchanges accurately using the store POS; handle after-sales enquiries and service.
- Support private client events, trunk shows and in-store activations to deepen client engagement and drive incremental revenue.
- Collaborate with store colleagues and management to share market intelligence, pipeline opportunities and client feedback.
Qualifications
- Proven track record in luxury retail or premium goods sales, with demonstrable achievement against sales KPIs.
- Exceptional interpersonal presence, polished grooming and the ability to build trust quickly with affluent clientele.
- Strong organisational skills, attention to detail and discretion when handling confidential client information.
- Availability to work flexible retail hours including evenings, weekends and peak trading periods.
- Legal authorization to work in the United States.
Skills
Experience
Typically 2+ years of hands-on experience in luxury or premium retail environments with a consistent record of meeting sales targets and managing high-value client relationships. Experience supporting client events and using CRM/POS systems is preferred.
Education
High school diploma or equivalent; additional vocational training or coursework in retail, fashion, or hospitality is advantageous but not mandatory.
Workplace
This position is based in Costa Mesa, California, USA, within easy reach of Los Angeles.
Culture
The workplace reflects the exacting standards of luxury retail: a service-oriented, detail-focused environment where teamwork and personal initiative are equally prized. Staff are expected to represent the brand with refinement, to prioritise client discretion, and to participate in ongoing product and service training.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Sales Consultant», «Personal Shopping Advisor», «Luxury Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.