Prada Client Advisor
- Location
- Costa MesaCaliforniaUSA
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 8, 2026
About Prada
Prada is an iconic Italian luxury fashion house and part of the Prada Group, a global luxury conglomerate that includes PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa. The brand is recognised for its craftsmanship, experimental design language and international retail presence across major markets.
Prada seeks a Client Advisor in Costa Mesa, USA (South Coast Plaza) to deliver luxury client service and drive retail sales.
Role & Responsibilities
- Deliver an exceptional, personalised luxury client experience and act as an ambassador for the Brand at all times.
- Place the customer at the centre of all interactions, guiding them through the client journey ceremony and responding proactively to needs and requests.
- Capture and maintain customer data in the company CRM to cultivate long-term relationships and generate future sales opportunities.
- Embrace and promote an omnichannel mindset, collaborating with digital and store teams to maximise client engagement.
- Proactively engage in cross-selling across departments and pursue individual sales targets and KPIs.
- Maintain high standards of visual merchandising and shop-floor presentation in line with company operational guidelines.
- Manage customer complaints professionally, escalating to line management when necessary, and contribute to loss-prevention and store security efforts.
- Stay informed on fashion trends, product assortment and competitor activity to support informed selling.
Qualifications
- Passion for retail and selling within a luxury environment.
- Demonstrable experience building long-lasting client relationships.
- Curiosity and interest in luxury/fashion, art and design.
- Ability to work autonomously and as part of a team, fostering constructive communication.
- Excellent communication and interpersonal skills; resilient, self-motivated and results driven.
- Strong product knowledge for the assigned category.
- Fluent English; additional languages are an advantage.
Skills
Experience
Proven experience in retail sales, preferably within luxury fashion, with a track record of building client loyalty and meeting individual sales targets. Experience working within an omnichannel retail environment and using CRM to manage client relationships is highly valued.
Workplace
This position is based in Costa Mesa, California, USA, within easy reach of Los Angeles.
Culture
Prada offers a creative, international working environment that values talent, curiosity and the pursuit of excellence. The company emphasizes inclusion and diversity and seeks motivated colleagues who contribute to a collaborative and design-driven culture.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Retail Sales Associate», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.