Prada Client Advisor

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Location
BicesterEnglandUK
Seniority
Junior
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 14, 2026

About Prada

Prada is an iconic Italian luxury fashion house within the Prada Group, recognised for its rigorous commitment to craftsmanship, contemporary design and leather goods excellence. As an employer, the brand emphasises product knowledge, elevated client service and a professional retail environment aligned with international luxury standards.

PRADA is hiring a Client Advisor in Bicester — deliver luxury client service, build relationships and drive sales in the boutique.

Role & Responsibilities

  • Deliver a consistently exceptional, personalised client experience that reflects Prada’s luxury positioning and service standards.
  • Prospect, develop and maintain strong client relationships through active clienteling and CRM-driven outreach to maximise lifetime value.
  • Achieve and exceed individual and store sales targets through consultative selling and expert product presentation.
  • Maintain impeccable boutique standards including visual merchandising, presentation of merchandise and store housekeeping.
  • Manage stock on floor and in-store inventory processes (receiving, replenishment, stock counts) and support loss-prevention procedures.
  • Process transactions accurately using the point-of-sale system and handle after-sales service, returns and repairs with discretion.
  • Collaborate with store colleagues and leadership to support store operations, events and local marketing initiatives.

Qualifications

  • Proven retail sales experience; experience in luxury, premium or designer brands strongly preferred.
  • Demonstrable track record of meeting or exceeding sales targets and delivering personalised client service.
  • Excellent verbal communication and interpersonal skills with a customer-centric disposition.
  • Legal right to work in the UK and flexibility to work retail hours including weekends, evenings and peak seasonal periods.
  • High standards of personal presentation and professionalism required for a luxury boutique environment.

Skills

Clienteling and relationship management CRM and loyalty programme usage Point-of-sale (POS) transaction processing Visual merchandising and product presentation Inventory control and stock management Cash handling and basic reconciliation Upselling and consultative selling techniques Strong product knowledge across ready-to-wear, leather goods and accessories

Experience

Previous experience in retail sales is required; 1–3 years in a luxury or premium retail environment is strongly preferred, with evidence of meeting sales targets and executing clienteling strategies.

Education

Secondary education (GCSEs or equivalent) required; vocational qualifications in retail, sales or fashion are desirable.

Workplace

This position is based in Bicester, England, UK, within easy reach of Oxford.

Culture

Prada’s retail culture balances Italian creative heritage with rigorous commercial discipline. Teams operate in a highly professional, client-focused environment where attention to detail, continuous learning and a polished presentation are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Boutique Sales Consultant», «Client Relations Advisor», «Retail Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.