- Location
- Beverly Hills California USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 29, 2026
About Miu Miu
Miu Miu, founded in 1993 by Miuccia Prada and part of the Prada Group, is an iconic luxury fashion house celebrated for its irreverent elegance, intellectual femininity, and bold creative experimentation. As an employer, the brand offers a dynamic environment where heritage, contemporary culture, and innovation converge across design, retail, communications, merchandising, and corporate functions. Miu Miu seeks individuals with refined aesthetic sensibility, curiosity, commercial awareness, and a collaborative spirit. Employees are invited to contribute to a distinctive vision of modern luxury, supported by the excellence, global reach, and rigorous standards of one of the world’s leading fashion groups.
The Client Advisor serves as a brand ambassador for Miu Miu, conveying and promoting the brand's philosophy and values while guiding clients through an exceptional luxury retail experience. The position is responsible for maximizing individual and team sales through meaningful client relationships, understanding client needs, and fostering lasting brand loyalty whilst maintaining the highest standards of in-store presentation and product knowledge.
Role & Responsibilities
- Position the client at the center of all interactions, creating a welcoming environment and delivering excellence in service in accordance with the client journey ceremony
- Capture and maintain accurate customer data within the company CRM to enable personalized engagement, relationship development, and identification of future sales opportunities
- Embrace and actively promote an omnichannel retail mindset across all customer touchpoints
- Collaborate as a committed team player, fostering open communication to ensure consistent exceptional experiences and contribute to a positive, inclusive working environment
- Welcome and serve clients with an excellent in-store experience at all times, demonstrating warmth and attentiveness
- Proactively engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and key performance indicators
- Remain current with evolving fashion trends, competitive landscape developments, and industry best practices
- Demonstrate comprehensive brand and product knowledge relevant to the managed category
- Address customer concerns and complaints effectively, escalating to the line manager when necessary
- Maintain shop floor and visual displays to exacting standards in compliance with company operational guidelines and stock procedures
- Contribute to security protocols and remain vigilant in the prevention of product loss
Qualifications
- Demonstrated passion for retail sales and luxury environments
- Genuine curiosity and interest in luxury fashion, art, and design
- Proven experience in building and maintaining long-term client relationships
- Ability to work collaboratively within a team as well as independently
- Excellent communication and interpersonal skills
- Ambition, resilience, self-motivation, and results-driven orientation
- Strong problem-solving capabilities
- Comprehensive knowledge of and passion for the managed product category
Skills
Experience
Previous retail sales or luxury customer service experience is preferred, with demonstrated success in achieving sales targets and developing meaningful client relationships.
Education
Secondary education or equivalent; further qualification in fashion, retail management, or luxury services is advantageous but not required.
Workplace
The successful candidate will be located in Beverly Hills, California, USA, with easy access to Los Angeles.
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Culture
Miu Miu fosters a bold, intellectually curious workplace where creativity, individuality, and a refined sense of irreverence are encouraged. As part of the Prada Group, the brand offers a dynamic and exacting environment in which teams collaborate across fashion, culture, and contemporary design to shape a distinctive global vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Miu Miu, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Luxury Client Specialist», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.