Prada Client Advisor

About Prada

Prada is an Italian luxury fashion house renowned for its leather goods, ready-to-wear, and progressive design. Operating globally under the Prada Group, the brand maintains exacting standards of craftsmanship, refined aesthetics, and a strong retail network often housed within premium department stores.

Role & Responsibilities

• Deliver exemplary, personalised service to high-net-worth and repeat clientele, building long-term relationships through proactive clienteling.
• Achieve and exceed individual and store sales targets through consultative selling and product storytelling across leather goods, accessories and apparel.
• Maintain up-to-date, expert product knowledge and communicate brand heritage and collection details with authority.
• Manage point-of-sale transactions, gift-wrapping, client reservations and after-sales follow-up with discretion and professionalism.
• Ensure the sales floor reflects Prada’s visual standards: merchandising, presentation, stock rotation and housekeeping.
• Collaborate with Neiman Marcus store teams and in-house management on events, private appointments and inventory flow.
• Identify and qualify new prospects, convert appointments into sales, and curate personalised offers and services.
• Support inventory control procedures, returns/exchanges and loss-prevention policies in accordance with store and brand guidelines.

Qualifications

• Proven track record in luxury retail sales, ideally with premium fashion or leather-goods brands.
• Demonstrable clienteling ability and experience managing high-value customer relationships.
• Outstanding interpersonal and communication skills, with discretion and polished etiquette.
• Strong commercial acumen and ability to meet measurable sales KPIs.
• Flexible schedule availability including evenings, weekends and holiday periods.
• Authorization to work in the United States.

Skills

Experience

Typically 2+ years of direct experience in luxury or premium retail environments, with demonstrable sales results and client relationship management. Prior experience working within a flagship boutique or department store concession is highly desirable.

Education

High school diploma or equivalent required; bachelor's degree in business, fashion, marketing or a related field preferred.

Workplace

Culture

Prada cultivates a refined, design-driven workplace where excellence in client service and attention to detail are paramount. The brand values professionalism, discretion and creativity, offering a collaborative retail environment aligned with a strong heritage of craftsmanship.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.