- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 23, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
The Client Advisor represents Prada in its Berlin store, welcoming clients, providing expert product advice and personalized service, and building client relationships through CRM and digital tools. The role also focuses on cross-selling, sales targets and KPIs, product knowledge, visual standards, stock procedures and store security.
Role & Responsibilities
- Welcome and serve customers, providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, using CRM and digital tools.
- Proactively cross-sell across all departments and maximize sales opportunities to achieve individual sales targets and KPIs.
- Stay up to date on fashion trends and competitors.
- Demonstrate brand and product knowledge.
- Handle customer complaints effectively, liaising with the line manager when necessary.
- Maintain high standards across the shop floor and visual displays, complying with company operational guidelines and stock procedures.
- Help ensure a high level of security and remain vigilant in preventing product theft.
Qualifications
- Excellent communication and interpersonal skills, with the ability to connect with a diverse clientele.
- Strong sales and negotiation skills, with the ability to meet and exceed sales targets.
- Passion for luxury fashion trends and an understanding of the luxury retail market.
- Fluent spoken German and English.
Skills
Workplace
This position is based in Berlin, Berlin, Germany.
Explore jobs in Berlin or in Germany.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Customer Advisor», «Client Consultant», «Luxury Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.