- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 13, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
The Client Advisor represents Prada’s philosophy and values, builds client loyalty, and delivers a distinctive in-store experience while maximizing sales performance. Responsibilities include personalized clienteling, cross-selling, product and fashion knowledge, visual and stock standards, complaint handling, and store security.
Role & Responsibilities
- Welcome and serve customers, delivering an excellent in-store experience.
- Maintain and develop client relationships through an individual approach, using CRM and digital tools.
- Proactively cross-sell across departments and maximize sales opportunities to achieve individual sales targets and KPIs.
- Stay up to date on fashion trends and competitors.
- Demonstrate knowledge of the brand and its products.
- Handle customer complaints effectively, liaising with the line manager when necessary.
- Maintain high standards on the shop floor and in visual displays, in line with company operational guidelines and stock procedures.
- Contribute to store security and remain vigilant to prevent product theft.
- Represent the brand’s philosophy and values, foster customer loyalty, and guide clients into its world through a distinctive store experience.
Qualifications
- Passion for human relations and sales.
- Problem-solving ability, curiosity, and an interest in luxury, fashion, art, and design.
- Experience building long-lasting client relationships.
- Ability to work both independently and as part of a team.
- Excellent communication and interpersonal skills.
- Passion for and knowledge of the managed product category.
- Good communication skills in English; Mandarin is an advantage.
Skills
Workplace
The role is situated in Bangkok, Bangkok, Thailand.
Explore jobs in Thailand.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.