Prada Client Advisor

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Seniority Entry-Level
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Prada Client Advisor — King Power Rangnam, Bangkok. Luxury retail role focused on sales, clienteling and CRM at Prada Group.

Overview

Prada Group is a leading Italian luxury house recognised for craftsmanship, innovation and refined design. The Group encompasses several maisons including PRADA and Miu Miu and operates globally, offering a creative, international environment that values talent, heritage and product excellence.

Role & Responsibilities

  • Act as the brand ambassador in-store, conveying Prada’s philosophy and delivering a distinctive luxury experience to each client.
  • Welcome and serve customers consistently, providing personalised advice and styling to build long‑term client loyalty.
  • Develop and maintain client relationships through proactive clienteling, leveraging CRM and digital tools to maximise repeat business.
  • Achieve individual sales targets and KPIs through consultative selling and cross‑selling across departments.
  • Maintain superior shop‑floor standards and visual merchandising in line with company operational guidelines.
  • Handle customer enquiries and complaints professionally, escalating to the line manager when necessary.
  • Remain vigilant on security procedures and loss‑prevention measures to protect merchandise.

Qualifications

  • Proven aptitude for client relationship building and sales; prior clienteling in retail preferred.
  • Strong interpersonal and communication skills with a customer‑centric mindset.
  • Ability to work collaboratively within a team and autonomously when required.
  • Curiosity for fashion, art and design and demonstrable product category interest.
  • Good command of English; Mandarin language skills are an advantage.

Skills

CRM Digital tools for clienteling Visual merchandising Cross‑selling Customer service and complaint handling Security and loss‑prevention awareness Product and brand knowledge

Experience

Experience in retail sales, preferably within the luxury or premium fashion sector, with a track record of building long‑lasting client relationships and meeting sales targets. Prior exposure to clienteling and CRM-driven prospecting is advantageous.

Education

High school diploma or equivalent; tertiary studies in fashion, marketing or related fields preferred but not mandatory.

Workplace

The role is situated in Bangkok, Bangkok, Thailand. There are currently 64 open positions in Bangkok on Cerulean, with 1 added recently. Across Thailand, Cerulean lists 71 open roles — 1 of them newly added.

Culture

Prada Group fosters a creative, international workplace where craftsmanship, innovation and attention to detail are central. Teams are motivated by curiosity and excellence, and the company emphasises professional growth, inclusivity and respect for diverse perspectives.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.