Prada Client Advisor
About Prada
Prada, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of the Prada Group, which includes brands like Miu Miu and Church's, the company operates globally, offering a dynamic and diverse workplace environment. Prada is celebrated for its sophisticated designs and forward-thinking approach, making it a coveted employer for those passionate about luxury fashion.
Join Prada in Bangkok as a Client Advisor at ICONSIAM, fostering client relationships and maximizing sales in a luxury setting.
Role & Responsibilities
- Welcome and serve customers, ensuring an excellent in-store experience at all times.
- Maintain and develop client relationships through personalized approaches, utilizing CRM and digital tools.
- Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
- Stay informed about fashion trends and competitors to provide knowledgeable service.
- Demonstrate brand and product knowledge consistently.
- Effectively handle customer complaints, liaising with the line manager when necessary.
- Ensure the shop floor and visual displays meet high standards, adhering to company operational guidelines and stock procedures.
- Contribute to store security and prevent product thefts.
Qualifications
- Proven experience in building long-lasting client relationships.
- Ability to work both independently and as part of a team.
- Good command of English, with Mandarin as an advantage.
Skills
Experience
Experience in luxury retail or a similar customer-facing role is preferred.
Workplace
The role is situated in Bangkok, Bangkok, Thailand.
Culture
Prada fosters a creative and international environment, valuing curiosity and the pursuit of excellence. The company is dedicated to professional growth and inclusivity, promoting a fair and respectful workplace for all.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Associate», «Style Advisor», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.