Prada Client Advisor

Amsterdam North Holland Netherlands

Employment
Full-Time
Seniority
Mid-Level
Posted
Oct 28, 2026

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

The Prada Client Advisor in Amsterdam at De Bijenkorf delivers an exceptional luxury experience, develops a personal client portfolio and supports sales and store operations. The role combines clienteling, CRM, cross-category selling and omnichannel service with close collaboration across Front and Back of House teams.

Role & Responsibilities

  • Deliver an exceptional luxury experience by placing clients at the center of every interaction.
  • Achieve individual sales and KPI targets while contributing to store performance.
  • Build and develop a personal client portfolio through proactive clienteling.
  • Capture and maintain accurate CRM information to support client development.
  • Develop and retain clients through appointments, follow-ups and personalized outreach.
  • Identify opportunities to acquire new clients and VICs.
  • Demonstrate excellent knowledge of products, brand history, culture and DNA.
  • Promote cross-category sales to enhance client satisfaction and business performance.
  • Use digital and omnichannel tools to provide a seamless luxury experience.
  • Support daily operations and collaborate with Front and Back of House teams.
  • Ensure compliance with company procedures and operational guidelines.
  • Foster open communication and contribute to a positive, inclusive team environment.
  • Represent and promote Prada’s philosophy and values, guiding clients into the Prada world.
  • Develop the client portfolio, achieve individual and team objectives, and deliver excellence throughout the client journey.

Qualifications

  • Previous experience in a luxury or premium retail environment.
  • Strong customer service and interpersonal skills.
  • Passion for luxury retail and client experience.
  • Curiosity and interest in luxury, fashion, art and design.
  • Ability to develop long-lasting client relationships.
  • Commercial mindset and results orientation.
  • Excellent communication skills.
  • Fluency in English; other languages are desirable.

Skills

Customer service Interpersonal skills Clienteling CRM Product knowledge Digital and omnichannel tools Communication

Experience

Previous experience within a luxury or premium retail environment.

Workplace

The successful candidate will be located in Amsterdam, North Holland, Netherlands.

The setting Netherlands

Explore jobs in the Netherlands.

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Associate», «Fashion Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Prada

Prada Client Advisor

Amsterdam, Netherlands

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