Prada Client Advisor
Join Prada in Abu Dhabi as a Client Advisor, where luxury meets innovation. Embrace a dynamic role in a creative environment, fostering client relationships and driving sales.
Overview
The Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation. As a global leader in the luxury sector, the Group operates in over 45 countries, encompassing prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe. With a diverse workforce representing over 100 nationalities, the Prada Group is committed to excellence and innovation.
Role & Responsibilities
- Serve as the brand ambassador, conveying and promoting the brand philosophy and values to clients.
- Maximize individual and team sales by providing an extraordinary luxury customer experience.
- Capture and maintain customer data in the company CRM to foster personalized relationships and future opportunities.
- Embrace and promote an omni-channel mindset.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Engage in cross-selling across departments to achieve sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate brand and product knowledge.
- Effectively handle customer complaints, liaising with the line manager as necessary.
- Maintain high standards of shop floor and visual display, adhering to operational guidelines and stock procedures.
- Contribute to security measures to prevent product theft.
Skills
Experience
Experience in luxury retail or a similar customer-facing role is required.
Workplace
The successful candidate will be located in Abu Dhabi, Abu Dhabi, UAE. 26 luxury roles are listed in Abu Dhabi on Cerulean. Cerulean currently advertises 153 open roles in UAE, including 3 added in the last 48 hours.
Benefits
Employees benefit from working in a creative and international environment that values curiosity and excellence, fostering professional growth.
Culture
Prada Group fosters a creative and inclusive work environment, emphasizing equal opportunities and valuing diversity. The company is committed to building a fair and respectful workplace for all employees.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.