- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
Prada seeks a Beauty Counter Supervisor in Shanghai to lead sales, service, counter operations and team development, including performance management, customer retention and inventory accuracy. The full-time role includes brand training, performance bonuses, statutory benefits, supplemental medical insurance, regular company benefits, and paid annual and sick leave.
Role & Responsibilities
- Lead and coach the team to achieve sales targets; manage, allocate and track performance indicators.
- Raise counter service standards, deliver an outstanding consumer experience and strengthen consumer relationships.
- Manage consumer relationships at the counter and develop plans to retain existing customers and attract new ones.
- Maintain strong relationships with department stores and shopping centres, support their activities and build the brand’s reputation in the local retail area.
- Monitor market trends and competitors, identify the counter’s strengths and develop sales opportunities.
- Ensure the counter and team members comply with company policies and protect the brand image.
- Use and maintain beauty retail systems, beauty equipment and digital tools used at the counter.
- Manage counter merchandise and inventory, ensuring accurate stock counts and records.
- Monitor team performance, identify gaps, coordinate training, recommend solutions and coach team members.
- Manage, motivate and develop team members.
- Ensure staffing meets business needs and allocate shifts and work effectively.
- Communicate effectively with the team, relay information in both directions, strengthen team loyalty, encourage openness and collaboration, and maintain high morale.
Qualifications
- Passion for the beauty retail industry.
- Strong communication and clear verbal expression.
- Good people-management skills.
- A strong service orientation.
- Thoughtful and resilient, with career goals and perseverance at work.
- At least 2 years of relevant work experience is preferred.
Skills
Experience
At least 2 years of relevant work experience preferred.
Workplace
The successful candidate will be located in Shanghai, Shanghai, China.
Explore jobs in China.
Benefits
Brand-specific professional training courses and a comprehensive group training programme; performance bonus scheme; statutory social insurance and housing fund; supplemental commercial medical insurance; regular company benefits including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Team Leader», «Beauty Retail Supervisor», «Beauty Sales Supervisor», «Beauty Department Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.