Prada Assistant Store Manager

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Role & Responsibilities

• Support the Store Manager in defining and implementing business strategies to achieve financial targets and maximize Outlet sales performance
• Analyze daily, weekly, and monthly business results to identify opportunities and improvement areas
• Monitor and drive key performance indicators including sales, conversion rate, average transaction value, units per transaction, and productivity metrics
• Coach and support the sales team in achieving individual and collective targets, maximizing cross-selling and upselling opportunities
• Ensure strong focus on sales floor productivity, traffic conversion, and effective client engagement
• Place clients at the center of every interaction, creating a welcoming and engaging environment tailored to outlet dynamics
• Lead by example in delivering high-level client service and commercial awareness
• Act as a strong team motivator, promoting collaboration, engagement, and a positive working environment
• Organize the team efficiently according to business needs, traffic patterns, and commercial priorities
• Provide regular coaching and feedback to develop individual performance
• Ensure all team members understand and work towards relevant business and performance KPIs
• Support recruitment, profile definition, and interviews alongside the Store Manager
• Identify talents within the team and contribute to their development and internal growth
• Ensure all team members are properly trained on company policies, procedures, systems, and digital tools
• Support the onboarding and integration of new employees
• Monitor store environment, visual display, and product presentation for alignment with company guidelines
• Ensure product replenishment and stock availability to support sales opportunities and maximize productivity
• Guarantee correct implementation of company procedures related to cash activities, inventory, stock management, and logistics
• Support stockroom organization and cooperation between front and back of house
• Monitor and support stock movements, replenishment activities, and inventory processes
• Ensure compliance with inventory control requirements and fiscal stock inventory activities
• Foster omnichannel awareness and encourage use of digital tools to support the client journey
• Foster product knowledge within the team and collaborate with relevant functions on training needs
• Promote clientelling activities to increase customer loyalty and encourage repeat visits
• Monitor client feedback and identify opportunities to improve the overall client experience
• Support the Store Manager in identifying local commercial opportunities to increase traffic and sales
• Monitor local competitors and outlet activities, sharing insights with relevant functions

Qualifications

• Strong commercial and business acumen with proven ability to drive sales, productivity, and store performance
• Solid experience monitoring and managing retail KPIs and translating business results into effective action plans
• Strong leadership and people management skills with a hands-on and coaching-oriented approach
• Experience managing high-volume and fast-paced retail environments
• Strong understanding of stock management, inventory processes, and store operations
• Ability to balance client experience, commercial performance, and operational excellence
• Excellent communication and interpersonal skills
• Proactive, flexible, and solution-oriented mindset
• Strong organizational and problem-solving skills

Skills

Experience

Extensive experience in retail management within a luxury environment, with demonstrated success managing outlet or high-volume retail locations. Proven track record in team leadership, sales performance optimization, and operational management in a multi-brand or complex retail setting.

Education

High school diploma or equivalent; further education in business administration, retail management, or hospitality is advantageous.

Workplace

Compensation

The base compensation for this position ranges from EUR 40,000 to EUR 50,000 per annum.

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.