- Location
- Monterrey Nuevo León Mexico
- Employment
- Full-Time
- Seniority
- Manager
- Industry
- High Jewelry
- Posted
- Mar 1, 2026
About Pomellato
Pomellato, a distinguished brand in contemporary fine jewelry, was established in Milan in 1967 and is renowned for its vibrant gemstones and unique design. As part of the Kering Group, a global luxury conglomerate, Pomellato is committed to sustainability and gender equality, having achieved 100% responsible gold sourcing. The brand is celebrated for its innovative craftsmanship and iconic style, crafted by expert goldsmiths.
Pomellato seeks a Store Manager for its boutique in Palacio de Hierro Monterrey. The role involves driving sales, managing store operations, and leading a team to deliver outstanding customer service. Candidates should have 3-5 years of retail supervisory experience, preferably in luxury, and possess excellent communication and leadership skills.
Role & Responsibilities
- Lead and motivate the sales team to achieve maximum sales and profitability.
- Ensure exceptional customer service aligned with Pomellato's standards.
- Monitor and analyze sales performance and implement strategies to meet or exceed targets.
- Manage inventory, merchandise presentation, and stock levels in collaboration with the corporate office.
- Oversee store operations, including compliance with corporate policies and procedures.
- Recruit, train, and develop sales associates, ensuring continuous professional growth.
- Handle customer complaints effectively, minimizing dissatisfaction.
- Report and address any theft or discrepancies promptly.
- Prepare staff schedules and approve time-off requests in line with corporate policies.
Qualifications
- 3-5 years of retail supervisory experience, preferably in luxury.
- Proven track record in achieving sales targets and managing store operations.
Skills
Experience
3-5 years of experience in retail supervision, with a preference for luxury sector experience.
Workplace
This position is based in Monterrey, Nuevo León, Mexico.
Explore jobs in Mexico.
Benefits
Competitive benefits package including opportunities for professional development within a prestigious luxury group.
Culture
Pomellato fosters a culture of innovation, inclusivity, and sustainability, reflecting its commitment to crafting exquisite jewelry while supporting gender equality and environmental responsibility. As part of the Kering Group, the brand offers a dynamic and collaborative work environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.