Pomellato Store Manager

Seniority
Manager
Posted
Mar 16, 2026

About Pomellato

DoDo is a Milan‑born jewellery brand celebrated for narrative‑driven charms and accessible luxury. Part of the Kering group, DoDo is recognized for its emphasis on craft, playful storytelling and responsible sourcing within the luxury jewellery sector.

DoDo (Pomellato) seeks a Store Manager in Düsseldorf to lead boutique sales, clientelling and team performance.

Role & Responsibilities

  • Lead the boutique’s commercial performance by defining and achieving sales targets, KPIs and store budgets.
  • Analyze sales data, footfall, conversion and other performance indicators to identify opportunities and implement corrective actions.
  • Implement corporate commercial strategies locally and translate brand objectives into an executable boutique business plan.
  • Develop and maintain high‑value client relationships through structured clientelling and effective use of CRM tools; oversee boutique events and client activations.
  • Provide inspirational people leadership: recruit, coach, appraise and develop the sales team to ensure product mastery and best‑in‑class selling ceremonies.
  • Oversee daily boutique operations, back‑of‑house processes, cash reconciliation and compliance with operational standards.
  • Optimize resources, processes and workflows in close collaboration with HQ to ensure operational excellence and efficient communication.

Qualifications

  • Minimum five years’ experience in luxury retail management, preferably within jewellery or luxury accessories.
  • Strong commercial acumen with a proven, data‑driven approach to managing boutique performance and KPIs.
  • Demonstrable experience managing and developing teams through coaching and performance management.
  • Excellent clientelling skills with a track record of using CRM systems to grow long‑term client relationships.
  • Fluency in German and English, both spoken and written.
  • High level of organization, adaptability and attention to operational detail.

Skills

Sales data analysis Conversion rate analysis CRM tools Clientelling Event planning and client activations Coaching & performance management Cash reconciliation Boutique operations management Workforce planning Reporting

Experience

At least 5 years in luxury retail management with responsibility for P&L, sales targets and team leadership; experience in jewellery or luxury accessories strongly preferred.

Education

High school diploma required; bachelor’s degree in Business, Retail Management, Luxury Management or a related discipline preferred.

Workplace

The successful candidate will be located in Düsseldorf, North Rhine-Westphalia, Germany.

Culture

The brand fosters a creative, client‑centred environment that values craftsmanship, storytelling and inclusivity. As part of a luxury group, it emphasizes professional development, collaborative working relationships and a commitment to responsible sourcing and sustainability.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Pomellato, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Store Manager — Jewellery», «Head of Boutique», «Store Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Pomellato

Pomellato Store Manager

Düsseldorf, Germany

Continue to the application.