Pomellato Sales Associate

Location
Employment Full-time
Seniority Entry-Level
Posted Jan 13, 2026

Join Pomellato in Tokyo as a Sales Associate. Represent the brand in luxury retail, guiding clients through their buying journey and contributing to sales targets.

Overview

Pomellato, a distinguished name in the luxury jewelry sector, is renowned for its artisanal craftsmanship and innovative designs. As part of the Kering Group, a global leader in luxury, Pomellato offers a dynamic and inclusive workplace that values creativity and excellence. Employees are encouraged to contribute to the brand's legacy of elegance and sophistication.

Role & Responsibilities

  • Advise customers throughout their buying journey, ensuring an exceptional brand experience.
  • Present the collection in alignment with brand standards and values.
  • Support clients with product selection, returns, and exchanges.
  • Contribute to achieving sales targets and enhancing customer satisfaction.
  • Stay informed about product characteristics, styles, and trends to provide knowledgeable assistance.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong understanding of the luxury market and customer service excellence.

Skills

Excellent communication and interpersonal skills. Proficiency in Japanese and English. Ability to work collaboratively within a team environment. Strong sales acumen and customer-oriented approach.

Experience

A minimum of 2 years in a luxury retail environment or similar customer service role is required.

Education

High school diploma or equivalent.

Workplace

This position is based in Tokyo, Tokyo, Japan. Cerulean lists 183 open roles in Tokyo, including 2 posted recently. The broader Tokyo area accounts for 193 active listings on Cerulean, 4 of which are new. In Japan as a whole, Cerulean currently features 236 open positions, with 4 posted this week.

Benefits

Employees enjoy a comprehensive benefits package, including health insurance, performance bonuses, and opportunities for professional development within the Kering Group.

Culture

Pomellato fosters a culture of creativity, inclusivity, and excellence. As part of the Kering Group, employees are part of a global network that values innovation and sustainability, providing a supportive and inspiring environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.