Pomellato Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 8, 2026
About Pomellato
Founded in Milan in 1967 by Pino Rabolini, Pomellato stands as a pioneering maison that transformed fine jewellery with a prêt-à-porter spirit and a bold love of coloured gemstones. As an employer within the Kering portfolio, Pomellato offers a culture where Italian goldsmithing savoir-faire, contemporary design and responsible innovation meet. Teams are encouraged to combine technical excellence with creative freedom, entrepreneurial agility and respect for people. The house is particularly admired for its commitment to inclusivity, female empowerment, sustainability and the preservation of artisanal skills, creating a workplace for talents who wish to shape modern luxury with authenticity, colour and purpose.
Pomellato Sales Associate position in Nagoya, Japan. Luxury jewelry retail role at Mitsukoshi department store focused on client advisory and sales excellence.
Role & Responsibilities
- Drive boutique sales and KPI attainment through personalized customer consultation and product recommendations
- Identify and fulfill customer needs by presenting the Pomellato collection according to brand standards and product characteristics
- Develop and maintain customer relationships through CRM database utilization and strategic customer outreach
- Manage after-sales service requests, product repairs, and customer inquiries with professionalism and attention to detail
- Support boutique operations including visual merchandising, inventory management, and adherence to grooming and presentation guidelines
- Collaborate with department store staff and internal teams to ensure seamless communication and store goal achievement
- Participate in boutique events, pop-up activations, and seasonal sales promotions to maximize revenue opportunities
- Maintain compliance with company guidelines and brand standards in all client-facing activities
Qualifications
- Demonstrated experience in luxury retail or high-end sales environments
- Strong understanding of jewelry products, materials, and craftsmanship
- Excellent customer service orientation with ability to build lasting client relationships
- Proven sales ability with track record of meeting or exceeding targets
- Fluency in Japanese; English language ability is advantageous
Skills
Experience
Experience in luxury retail, fine jewelry, or high-end fashion sales is preferred. Prior experience in a boutique or department store environment is advantageous. Candidates with a proven track record in customer-facing sales roles will be well-suited to this position.
Education
High school diploma or equivalent required. Additional education or certification in luxury goods, jewelry expertise, or hospitality is a plus.
Workplace
The successful candidate will be located in Nagoya, Aichi, Japan.
Culture
Pomellato fosters a Milanese workplace culture where bold creativity, exceptional craftsmanship, and a contemporary approach to fine jewelry are central to daily collaboration. As an employer, the Maison encourages individuality, inclusion, and responsible innovation, uniting artisan expertise with a forward-looking luxury mindset.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Pomellato, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Consultant», «Retail Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.