Pomellato Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 5, 2026
About Pomellato
Founded in Milan in 1967 by Pino Rabolini, Pomellato stands as a pioneering maison that transformed fine jewellery with a prêt-à-porter spirit and a bold love of coloured gemstones. As an employer within the Kering portfolio, Pomellato offers a culture where Italian goldsmithing savoir-faire, contemporary design and responsible innovation meet. Teams are encouraged to combine technical excellence with creative freedom, entrepreneurial agility and respect for people. The house is particularly admired for its commitment to inclusivity, female empowerment, sustainability and the preservation of artisanal skills, creating a workplace for talents who wish to shape modern luxury with authenticity, colour and purpose.
Pomellato Sales Associate position in Nagoya, Japan. Client-focused luxury jewelry sales role with CRM and after-care responsibilities.
Role & Responsibilities
- Drive boutique sales and revenue targets through personalized client consultation and product recommendations
- Conduct customer needs assessment and present curated collections aligned with individual preferences and brand positioning
- Develop and maintain client relationships through CRM database management and follow-up engagement
- Process repair requests and coordinate after-sales service to enhance long-term customer satisfaction
- Support store events and promotional activities to maximize sales and brand visibility
- Maintain strict adherence to company grooming guidelines, service standards, and internal protocols
- Execute assigned boutique operational duties and ensure compliance with brand presentation standards
- Foster seamless internal and cross-departmental communication with boutique team and department store partners
Qualifications
- Previous retail or luxury sales experience preferred
- Strong customer service orientation and interpersonal skills
- Sales-driven mindset with ability to meet KPI targets
- Professional presentation and grooming standards
- Ability to work collaboratively in a team environment
Skills
Experience
Retail or direct sales experience in a luxury or jewelry environment is preferred; however, candidates demonstrating strong customer service excellence and sales aptitude will be considered.
Education
High school diploma or equivalent; additional training in jewelry, luxury goods, or hospitality is advantageous.
Workplace
The successful candidate will be located in Nagoya, Aichi, Japan.
Culture
Pomellato fosters a Milanese workplace culture where bold creativity, exceptional craftsmanship, and a contemporary approach to fine jewelry are central to daily collaboration. As an employer, the Maison encourages individuality, inclusion, and responsible innovation, uniting artisan expertise with a forward-looking luxury mindset.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Pomellato, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Consultant», «Retail Consultant», «Jewelry Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.