Pomellato Sales Associate
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 17, 2026
About Pomellato
Founded in Milan in 1967 by Pino Rabolini, Pomellato stands as a pioneering maison that transformed fine jewellery with a prêt-à-porter spirit and a bold love of coloured gemstones. As an employer within the Kering portfolio, Pomellato offers a culture where Italian goldsmithing savoir-faire, contemporary design and responsible innovation meet. Teams are encouraged to combine technical excellence with creative freedom, entrepreneurial agility and respect for people. The house is particularly admired for its commitment to inclusivity, female empowerment, sustainability and the preservation of artisanal skills, creating a workplace for talents who wish to shape modern luxury with authenticity, colour and purpose.
Pomellato Sales Associate in Hong Kong – luxury jewelry retail role requiring 4+ years frontline experience and fluency in English, Putonghua, and Cantonese.
Role & Responsibilities
- Provide the highest level of customer service and professional attention to all clients
- Manage and develop a personal client book to cultivate lasting relationships
- Handle customer complaints professionally and ensure issues are resolved to mutual satisfaction
- Conduct regular stock checks and assist with annual stock takes
- Act as Brand Ambassador, communicating Pomellato's values and philosophy to ensure brand consistency
- Maximize sales performance through customer-centric engagement and service excellence
Qualifications
- Minimum 4 years of retail frontline experience
- Proven experience in luxury jewelry or watches industry
- Hong Kong secondary school level F5 or above
- Excellent command of spoken English, Putonghua, and Cantonese
- Proficiency in MS Office and Outlook
- Strong interpersonal and communication skills
- Demonstrated ability to deliver customer-oriented solutions
Skills
Experience
Minimum 4 years of retail frontline experience in a customer service-focused environment, with experience in the luxury jewelry and watches sector highly advantageous. The ideal candidate demonstrates a genuine passion for luxury goods and proven success in relationship-based selling.
Education
Hong Kong secondary school qualification level F5 or above.
Workplace
This position is based in Hong Kong, Hong Kong.
Culture
Pomellato fosters a Milanese workplace culture where bold creativity, exceptional craftsmanship, and a contemporary approach to fine jewelry are central to daily collaboration. As an employer, the Maison encourages individuality, inclusion, and responsible innovation, uniting artisan expertise with a forward-looking luxury mindset.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Pomellato, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Jewelry Sales Consultant», «Retail Specialist», «Brand Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.