Pomellato Sales Associate

About Pomellato

Founded in Milan in 1967 by Pino Rabolini, Pomellato stands as a pioneering maison that transformed fine jewellery with a prêt-à-porter spirit and a bold love of coloured gemstones. As an employer within the Kering portfolio, Pomellato offers a culture where Italian goldsmithing savoir-faire, contemporary design and responsible innovation meet. Teams are encouraged to combine technical excellence with creative freedom, entrepreneurial agility and respect for people. The house is particularly admired for its commitment to inclusivity, female empowerment, sustainability and the preservation of artisanal skills, creating a workplace for talents who wish to shape modern luxury with authenticity, colour and purpose.

Role & Responsibilities

• Drive retail sales by selling Pomellato fine jewelry merchandise and consistently meeting and exceeding personal and store sales goals
• Provide luxury customer service by greeting and acknowledging every customer, maintaining outstanding standards and demonstrating solid product knowledge
• Build and establish strong customer relationships through clienteling practices and effective communication of customer requests to management
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers
• Assist in floor moves, merchandising, display maintenance, and store housekeeping to ensure a neat and orderly environment
• Maintain awareness of all product knowledge information and jewelry merchandise; coordinate incoming and outgoing merchandise repairs with Corporate office
• Assist in processing, replenishing, and monitoring floor stock; participate in receiving activities and cycle counts for inventory management
• Adhere to all Company policies, procedures, and practices including signing, pricing, and loss prevention; report any suspected theft immediately
• Unload deliveries, lift and carry boxes, and stock merchandise in appropriate areas
• Work varied schedules including evenings, weekends, and holidays as required by business needs

Qualifications

• Proven history of exceeding individual and store sales targets in a retail environment
• Strong product knowledge and luxury retail expertise
• Excellent oral and written communication skills with ability to multitask
• Strong organizational skills and follow-through
• Demonstrated ability to build and maintain lasting relationships with customers and team members
• Agility and adaptability to customer and business needs
• Computer literacy and proficiency with POS systems

Skills

Experience

Prior luxury retail experience is preferred; demonstrated success in a retail sales role with proven ability to exceed sales targets and deliver exceptional customer service.

Education

High school diploma or equivalent required; additional educational credentials in fashion, jewelry, business, or related fields are advantageous.

Workplace

Culture

Pomellato fosters a Milanese workplace culture where bold creativity, exceptional craftsmanship, and a contemporary approach to fine jewelry are central to daily collaboration. As an employer, the Maison encourages individuality, inclusion, and responsible innovation, uniting artisan expertise with a forward-looking luxury mindset.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.